A: I'm sorry for the inconvenience. Please try performing a hard refresh to see if it resolves the issue. You can find instructions on how to do this here:

https://help.upbase.io/article/56-how-to-hard-refresh-and-clear-cache-with-keyboard-shortcuts

If the problem continues, please use the in-app contact form to get in touch with us. Make sure to provide the list URL so we can assist you further.

Warm regards,
Tony