Q: I noticed a few issues with upbase.
1. My notes and tasks created do not always save automatically. Sometimes when I leave the page, I lose everything sometimes or even when I refresh. It is quite distressing. Especially with the unpredictable nature.
2. The chat does not automatically update. I have to refresh the page to see a reply from the other person in the chat. This makes it really inconvenient to use the chat feature. I constantly need to be refreshing.
I like Upbase, and I really want to use it as my go to app. But this makes it really difficult.
Tony_Upbase
May 14, 2024A: I apologize for the issues. We've experienced a significant increase in both traffic and users recently. Occasionally, we face performance and real-time issues during peak usage times, and we are actively working to resolve this problem. We are currently in the process of upgrading our server infrastructure to handle the higher user load, which will result in improved speed and reliability. We genuinely appreciate your patience and understanding.
If you encounter any further issues, please don't hesitate to get in touch.
Jack.S