Upscale Questions

Log in to ask a question
Showing 1 - 20 of 139 questions

Q: When Will AppSumo Compensate Us?

AppSumo has a moneyback guarantee for situations exactly such as this; when companies do a money grab and then disappear. I have been asking nonstop and it is just silence.

AppSumo! Do right by your customers!

molukaiPLUSJan 10, 2025
See detail
Share
Helpful?

Q: Website is not working I am unable to login since last 10 days. When you guys will solve this?

VinaySEONov 26, 2024
See detail
Share
Helpful?

Q: Service unavailable for several days now

What's going on with your loved one? The service has been inaccessible for several days now with a DNS error... when are you going to resolve this problem?

manuelpinardPLUSNov 12, 2024
See detail
Share
Helpful?

Q: Extremely confused here, and unable to "test" anything because of the email restrictions.

I am looking to manage two small businesses, both owned by me. I just want to be able to keep the information separate on both of these. I assumed that I would be able to do this, given that I would have two email boxes, but reading some of the comments, I'm really confused about that.

In one response you say "Our capability is more suited for independent brands. You can however manage the governance level to hide one brands data with another."

And in another you say "You will have to have separate accounts for each brand. We don't have a workspace concept."

Unfortunately I can't just test anything out because once committing to an email address, as I understand it's permanent. This really limits being able to try anything out to see how it works....so I have to rely on you answering the question more clearly ;P

SamanthaLaqPLUSApr 15, 2024
See detail
Share
Helpful?

Q: I bought the UpScale LTD - 5 User plan from AppSumo.

I'm really enjoying the CRM - I think you guys did a great job in putting together everything a SAAS Sales Team requires.

I had a question - How do I delete a user who's already accepted the invite and joined the team?

I tried reaching out to support but never heard anything from them, also couldn't find anything in the help docs.

I sent emails to the founder and the support - got a bounce back response that the email is undeliverable.

vatsaMar 7, 2024
See detail
Share
Helpful?

Q: Do the application have fields like icebreakers?

How many are there? I'm asking whether I can personalize the message content in languages that have name declension?

Tex76PLUSFeb 21, 2024
See detail
Share
Helpful?

Q: i love your tool.

is it possible to integrate it with a platform like clicksend to manage the paper mail part? if your tool reunited a mail sending platform could have a real advantage in the office sector.

lao67PLUSFeb 20, 2024
See detail
Share
Helpful?

Q: 1.

is it possible to configure prospect lead scoring based on prospect activity (sms or email read, email or sms link clicked, call answered, etc.)? 2. is it possible to integrate with Vbout to benefit from statistics?

boungiapFeb 20, 2024
See detail
Founder Team
Sandeep_Upscale

Sandeep_Upscale

May 15, 2024

A: 1. is it possible to configure prospect lead scoring based on prospect activity (sms or email read, email or sms link clicked, call answered, etc.) = You can set up a trigger, for example if an email was opened x number of times, do this. - https://support.upscale.ai/en/search?query=trigger

? 2. is it possible to integrate with Vbout to benefit from statistics? - Unfortunately, No.

Share
Helpful?

Q: As I saw, in one of the questions you answered that Upscale can't be integrated with Flowlu.

Is it still the case?
We use Flowlu as our main business management software and CRM. Isn't it possible to integrate wia connectors like Api-X drive?

Don_AtusPLUSFeb 17, 2024
See detail
Founder Team
Sandeep_Upscale

Sandeep_Upscale

May 14, 2024

A: We support Zapier and Pabbly for connectors.

Share
Helpful?

Q: I already own cold emailing and newsletter tools.

Can I use Upscale purely as a Sales B2B CRM? My business model is not a SaaS. It's primarily structured on enterprise deals with universities.

JomelloPLUSFeb 16, 2024
See detail
Founder Team
Sandeep_Upscale

Sandeep_Upscale

May 15, 2024

A: Yes, you can use it as a CRM as well. We are not as good as a HubSpot CRM, Piperdrive or salesforce for CRM. Our strength is around cold outreach.

Share
Helpful?

Q: I use Apollo.

io for my cold outreach to prospects. Are there any tools in Apollo that are not in Upscale.ai?

Also does it allow me to update my own subject lines and email body for each email I want to send out and I can use the platform to send those emails?

Also, is there any AI use or I can use my own key? I use Ai to personalize email subjects and copies so it would save me the trouble of doing it else where and then uploading here to send across.

In the second tier, I can associate 10 different email accounts with different domains with upscale?

GTProcurementPLUSFeb 13, 2024
See detail
Founder Team
Sandeep_Upscale

Sandeep_Upscale

May 15, 2024

A: I use Apollo.io for my cold outreach to prospects. Are there any tools in Apollo that are not in Upscale.ai? - We have a similar platform to Apollo.io on the sales engagement front. We don't have prospect data though.

does it allow me to update my own subject lines and email body for each email I want to send out and I can use the platform to send those emails? = You can update your own subject line and email body for each email.

In the second tier, I can associate 10 different email accounts with different domains with upscale? = Yes, you can use different domains email address in the same account.

Share
Helpful?

Q: I tried creating a trial account to test the features with my business email but I haven't received the confirmation email.

Can you please help me?

JomelloPLUSFeb 18, 2024
See detail
Founder Team
Sandeep_Upscale

Sandeep_Upscale

May 15, 2024

A: Please reach out to the support via chat and will fix it for you. Thanks.

Share
Helpful?

Q: I'm not appsumo plus user, how can I purchase this app?

maxkdaveFeb 19, 2024
See detail
Founder Team
Sandeep_Upscale

Sandeep_Upscale

May 15, 2024

A: Hey, I am sorry. We can't help you here.

Share
Helpful?

Q: How to Integrate our own Whatsapp APIs to start using Whatsapp?

RupeshFeb 20, 2024
See detail
Founder Team
Sandeep_Upscale

Sandeep_Upscale

May 15, 2024

A: Whatsapp task on Upscale work like this - https://support.upscale.ai/en/search?query=whatsapp

Share
Helpful?

Q: Hi there, Is it possible to use an SMTP service for outbound email like Amazon SES or Mailgun?

Thanks

user3093PLUSFeb 20, 2024
See detail
Founder Team
Sandeep_Upscale

Sandeep_Upscale

May 14, 2024

A: Hey, we don't currently do this but this feature is in our roadmap for sending out bulk emails.

Share
Helpful?

Q: I was told by support that you can't delete users.

Will this be fixed in the future?

nteashaPLUSFeb 20, 2024
See detail
Founder Team
Sandeep_Upscale

Sandeep_Upscale

May 15, 2024

A: Hey, This will get fixed. We are in the process of building the features for user deletion at an interval, for, e.g., once a year, to not make a loss.

Share
Helpful?

Q: do you have plans for Whitelabel?

Moneeb72192PLUSFeb 20, 2024
See detail
Founder Team
Sandeep_Upscale

Sandeep_Upscale

May 15, 2024

A: Hi Moneeb,
Thanks for asking. We whitelabel only in special reseller partnerships where we have a product integration play.

Share
Helpful?

Q: Can you please explain tier 2: When you say 5 seats and 2 emails, does that mean that everyone will have to ...

create a separate account with their own different email address and then can add only 1 extra email?

Or we can just have 1 account and have 10 inboxes?

I ran into a situation with you guys where you guys will not let us delete an email if we don't need that anymore and I had to refund because the guy in the support asked me since he said that I can not change any emails...

So, If I am correct, is that right? What if we don't have that email in the future and we need to replace any email, then what happens?

Can you please clarify in simple English and details?

Thanks.

sumolyFeb 20, 2024
See detail
Share
Helpful?

Q: I went to buy and it says that AppSumo deal is expired.

I did not receive an expiration warning. Is there a way I can still get the AppSumo deal?

benlPLUSFeb 19, 2024
See detail
Share
Helpful?

Q: The buyed deal is attached mantadory to the appsumo email of my account?

Wha about if i whan to buy for diferents domains/clients as agency

Damaso_FonsecaPLUSFeb 18, 2024
See detail
Founder Team
Sandeep_Upscale

Sandeep_Upscale

May 14, 2024

A: The deal is attached with your Appsumo email id, which means you need to register using the same email id in order for the deal to activate.

You can however send invites to other users with different domains as well or add additional email address with different domains.

Share
Helpful?