Upscale Questions

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Q: When Will AppSumo Compensate Us?

AppSumo has a moneyback guarantee for situations exactly such as this; when companies do a money grab and then disappear. I have been asking nonstop and it is just silence.

AppSumo! Do right by your customers!

molukaiPLUSJan 10, 2025
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Q: Website is not working I am unable to login since last 10 days. When you guys will solve this?

VinaySEONov 26, 2024
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Q: Service unavailable for several days now

What's going on with your loved one? The service has been inaccessible for several days now with a DNS error... when are you going to resolve this problem?

manuelpinardPLUSNov 12, 2024
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Q: Extremely confused here, and unable to "test" anything because of the email restrictions.

I am looking to manage two small businesses, both owned by me. I just want to be able to keep the information separate on both of these. I assumed that I would be able to do this, given that I would have two email boxes, but reading some of the comments, I'm really confused about that.

In one response you say "Our capability is more suited for independent brands. You can however manage the governance level to hide one brands data with another."

And in another you say "You will have to have separate accounts for each brand. We don't have a workspace concept."

Unfortunately I can't just test anything out because once committing to an email address, as I understand it's permanent. This really limits being able to try anything out to see how it works....so I have to rely on you answering the question more clearly ;P

Samantha37124PLUSApr 15, 2024
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Q: I bought the UpScale LTD - 5 User plan from AppSumo.

I'm really enjoying the CRM - I think you guys did a great job in putting together everything a SAAS Sales Team requires.

I had a question - How do I delete a user who's already accepted the invite and joined the team?

I tried reaching out to support but never heard anything from them, also couldn't find anything in the help docs.

I sent emails to the founder and the support - got a bounce back response that the email is undeliverable.

vatsaMar 7, 2024
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