Can not monitor Websites or URLs, There a lot of problems
Hi
Problem 1, you can only use it to monitor your own wordpress sites, It cant handle any other web URL, pages, domains you don't own. If they insist that it can then set it to monitor a webpage that you can turn off and you will see that it wont be able to detect that the page is down.
Problem 2, They want you to use whatsapp for support (The most used platform for scammers and unreliable business). I recommend that they use ticket system like zendesk insted.
Problem 3, The SMS that's included in AppSumo Tier 3 and 4 is not included in your plan at Uptime Monster. Inside your UptimeMonster account when you check what's in your plan you wont see anywhere SMS.
Also the founder said that the function is turned off for now. but I still we expect it to show under our paid plan. SMS is one of the main reason to get T3-T4.
Problem 4, Adding users inside Uptime Monster, I followed the instruktions: https://uptimemonster.com/docs/user-management/invite-user
To me this is the most unprofessional way to add a user. Because guess what!? it does not work... I followed guide and ended up with 2 other accounts that uses the free plan and did not even got added to the main organisation account, when using that invite link that takes you to the pricing page.
My recommendation is, do you shelf a favor and don't buy this. - Refund -
Risul_UptimeMonster
Jul 28, 2024Due to the Bangladesh digital shutdown, our whole support team was unresponsive. The government cut off the whole country's internet due to student protests. We are extremely apologies for the inconvenience and late response.
1. You can monitor not only WordPress websites but others too. However, the advanced monitoring plugin is only available for the WordPress platform. We never mention anywhere that the tool can detect any specific page.
2. Besides WhatsApp we have email support and our support forum too. Here is the email for support "support@uptimemonster.com". Here is the support forum link: https://uptimemonster.com/questions
3. SMS gateway got an error where our dev team is working and it will be visible soon
4. You have sent us an email about this issue and we have already asked for your username to check and identify the problem, but we did not get the username yet to check.