Q: Do you still support the Appsumo deal?
I am trying since end of May to get help on an issue. No answer so far. I just read one of your replies (see below), and just realized that you might not care about any Appsumo deals, right? Funny how you run your business, ask for help, get help, and then forget it. Interesting business model ;-).
"Yes, we are still developing the software. Everyday. Not sure anything about AppSumo, it's been a year since we launched our Google Indexing campaign there - so we don't pay any attention to it from a reviews standpoint (don't even think we have a login anymore). Actually most of our customers are recurring revenue, not appsumo customers. We are still looking into the bug here with this. It seemingly only is an issue for a few accounts as opposed to software wide issues ..."
"trying to get help on an issue since May"...
"I just read one of your replies" (August 18th, 2025)...
Interesting timeline and take on your story of non-support ;)
We are not sure what exactly you are talking about or are referencing, but we still support all lifetime deals from AppSumo. Nothing has changed or will change there! Drop us an email at support and we can give you assistance.
I am just referencing what you wrote to us. We removed your tool from our toolkit e.g. our digital marketing activities.
Seems like we missed the mark with you. Not sure who you are as we don’t get info from appsumo. But we will continue to try our best.
Seems very strange though.
You come on to a comment board from a campaign over a year ago, claim that we are not helping you with support (since May), and now are saying you don’t use our software the very next day. Not sure what the point of this was.
You can ask Appsumo for details. We purchased your tool: URL Monitor - License Tier 4 - Activated Jul 11, 2024. With this experience I am really glad we removed your tool.
No, they won't share the details unfortunately.
We wish you well.