A: VanChat is continuously updated, but we cannot guarantee compatibility with every Shopify theme store. However, if you install VanChat and it turns out to be incompatible with your theme, our engineers will help resolve the compatibility issues for you.
A: You mean automatically tagging shoppers who have conversations with VanChat and syncing those tags to the Shopify dashboard, right? Could you tell me why you’d like to do this?
Hey Lucas, thanks for your reply & your understanding is correct. For adding Name & Email, it's for basic data for remarketing purposes. And if possible, it can have auto-tagging for more targeted remarketing ads.
And regarding why I'm doing that? We are currently using Quizzes (Product Recommendation Quizzes) to collect "zero-party data" from customers & can create tags according to customer responses (for email marketing). As VanChat can do the same via a chat interface, so it will be nice if we can auto-tag it according to customer feedback. (Virtually, it's a more conversational way to conduct a quiz)
A: Hi, thank you for your question. We're very sorry, but VanChat is currently focused exclusively on Shopify websites and does not support other platforms at this time.
Q: Dataservers in Europe?
Do you have data servers based in Europe for people to use Vanchat in Europe based on GDPR?
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Q: Can I purchase vanchat and rebrand and then sell the services to my clients at a fair price? Not the license.
lucas_vanchat
Jun 30, 2025A: Hi，
Thank you for you question. How do you plan to resell it? How will your clients use VanChat? Could you provide more details?
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Q: Is VanChat compatible with any Shopify Theme?
I’d like to know if VanChat is constantly updated to be compatible and usable with any Shopify theme store? Why or why not?
lucas_vanchat
Jun 24, 2025A: VanChat is continuously updated, but we cannot guarantee compatibility with every Shopify theme store. However, if you install VanChat and it turns out to be incompatible with your theme, our engineers will help resolve the compatibility issues for you.
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Q: Shopify Flow
At a glance, very good product! And my question is, do VanChat support Shopify Flow?
The idea is: based on the conversation, creating Tags and show in Shopify Dashboard>Customer.
lucas_vanchat
Jun 5, 2025A: You mean automatically tagging shoppers who have conversations with VanChat and syncing those tags to the Shopify dashboard, right? Could you tell me why you’d like to do this?
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Hey Lucas, thanks for your reply & your understanding is correct.
For adding Name & Email, it's for basic data for remarketing purposes.
And if possible, it can have auto-tagging for more targeted remarketing ads.
And regarding why I'm doing that? We are currently using Quizzes (Product Recommendation Quizzes) to collect "zero-party data" from customers & can create tags according to customer responses (for email marketing). As VanChat can do the same via a chat interface, so it will be nice if we can auto-tag it according to customer feedback. (Virtually, it's a more conversational way to conduct a quiz)
I see. Could you tell me what kind of tags you’d like VanChat to assign to the contacts?
Could you give a few examples?
Q: Can i use as a normal chatbot?
I dont use shopify. Can i use your product in my business website?
lucas_vanchat
Jun 5, 2025A: Hi, thank you for your question. We're very sorry, but VanChat is currently focused exclusively on Shopify websites and does not support other platforms at this time.
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