improvements to tags, giving scores and spaces to tags. Tags are usually inputted with spaces, this is different from hashtags which use hashtags and without spaces
Q: Whats going with the Agency package Add-on I bought ? - Im having Issues
Hi, I’ve purchased the Agency package addon and I’m facing some issues. Please check your email and Ticket —I’ve sent a message regarding missing features like thumbnail and translation access, and I also can’t find where to set up branding, logo, domain, and pricing. I need a solution for this as soon as possible. Thanks!
Q: Clarification on Prompt Word Limit for Thumbnail Generation (1000 words)
I observed that the system restricts prompts for generating thumbnails to fewer than 1,000 words, despite indicating a limit "up to 1,000 words." Could you explain the reasoning behind this discrepancy?
Currently, the system seems to allow only approximately 200 words. Understanding the rationale for this limitation would help us better tailor our inputs and make the most effective use of the system. Your clarification would be greatly appreciated.
In practice, around 200 words is more than enough to generate highly effective and visually relevant thumbnails. This limit helps ensure faster processing and more accurate image generation without overwhelming the model.
We’ve optimized the feature to work best with concise, descriptive prompts—so you’re still getting top results without needing lengthy inputs.
Could you kindly make the necessary correction if the limit for the text is set at 200 words, remove 1000? It's important that we adhere to these guidelines to avoid any potential issues, as one of my teammates might be experiencing a similar error due to exceeding the specified limits. To ensure accuracy, I had to utilize a word counter to pinpoint where the mistake was occurring in our system.
Q: fixes on Tags
improvements to tags, giving scores and spaces to tags. Tags are usually inputted with spaces, this is different from hashtags which use hashtags and without spaces
Share VidChapter - Plus Exclusive
Q: Is your Training videos working. The agency and training videos are down
Please check your training videos for agency add on . They are all down and not working. Thanks
Serenity_FeedPlay
Apr 7, 2025A: Thank you! Please email support@vidchapter.com for faster support.
Share VidChapter - Plus Exclusive
Q: Whats going with the Agency package Add-on I bought ? - Im having Issues
Hi, I’ve purchased the Agency package addon and I’m facing some issues. Please check your email and Ticket —I’ve sent a message regarding missing features like thumbnail and translation access, and I also can’t find where to set up branding, logo, domain, and pricing. I need a solution for this as soon as possible. Thanks!
Clemzy_FeedPlay
Apr 6, 2025A: I have replied to your email with a guide and solution.
Thanks you!
Share VidChapter - Plus Exclusive
Q: support (Audio) Mandarin Chinese, (Audio) Cantonese Chinese?
(Words) Tranditional Chines and (Words) Simplified Chinese?
Serenity_FeedPlay
Mar 30, 2025A: Both Chinese Mandarin and Cantonese input files are supported, but the VidChapter content output (words) is in Simplified Chinese.
Share VidChapter - Plus Exclusive
Please consider traditional Chinese too.
Q: Clarification on Prompt Word Limit for Thumbnail Generation (1000 words)
I observed that the system restricts prompts for generating thumbnails to fewer than 1,000 words, despite indicating a limit "up to 1,000 words." Could you explain the reasoning behind this discrepancy?
Currently, the system seems to allow only approximately 200 words. Understanding the rationale for this limitation would help us better tailor our inputs and make the most effective use of the system. Your clarification would be greatly appreciated.
Thank you for your assistance.
Clemzy_FeedPlay
Mar 29, 2025A: Thanks for pointing that out, Arnold!
In practice, around 200 words is more than enough to generate highly effective and visually relevant thumbnails. This limit helps ensure faster processing and more accurate image generation without overwhelming the model.
We’ve optimized the feature to work best with concise, descriptive prompts—so you’re still getting top results without needing lengthy inputs.
Share VidChapter - Plus Exclusive
Verified purchaser
Could you kindly make the necessary correction if the limit for the text is set at 200 words, remove 1000? It's important that we adhere to these guidelines to avoid any potential issues, as one of my teammates might be experiencing a similar error due to exceeding the specified limits. To ensure accuracy, I had to utilize a word counter to pinpoint where the mistake was occurring in our system.