Vidpulse Pro Questions

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Q: Bring this back for appsumo plus members please?

leeroynzPLUSMar 24, 2019
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Q: Non-swappable sites is a deal breaker :(

388defba4e8545bb9896a74c0d2d337dAug 28, 2018
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Alex_Vidpulse

Alex_Vidpulse

May 14, 2024

A: Hey there,

I appreciate your argument regarding removing websites.

I would like to address this by saying the the issue we have when deleting a site is how to handle all the data still coming in. Say you decide to remove a website from your dashboard, but your client does not remove our tracking code from their site. All their data still comes in and we have to handle it in some way. As a result, we have decided not to delete sites at this time.

However, as a way round this, you can reuse a tracking script on a new site at a later date. We do not limit how many websites you can run the tracking script on.

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Q: Alex from Vidpulse said they have agreed to implement site deletion, so we can swap out our 10 sites for new sites.

Has this been officially implemented yet? When will it update on the sales copy on the Appsumo page?

YoungProdigySep 12, 2018
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Alex_Vidpulse

Alex_Vidpulse

May 15, 2024

A: Hi there,

at this time you can swap out sites by contacting support via email or chat.

We will delete the site for you and free up a slot.

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Q: I wasn't fast enough to grab it, really hope that this deal can be back someday...

alwinlaoSep 25, 2018
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Q: Hi!

Is there any news on Coolix-Integration?

AchimKirchmeierSep 4, 2018
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Alex_Vidpulse

Alex_Vidpulse

May 14, 2024

A: Hi there,

we tried it with the Coolix team but unfortunately our endscreen recommendations conflict with their CTA actions at the end of the video :-(

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Q: You guys didnt give a warning before taking down the LTD.

Can I still buy? Please please please

SoleskyPLUSSep 15, 2018
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Q: Hi there, is this compatible with Cincopa embeds?

bee639e7fb9d4df9bf8f4bfa0a9f2dd4Sep 12, 2018
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Alex_Vidpulse

Alex_Vidpulse

May 15, 2024

A: Hi there, unfortunately it's not

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Q: For the website limit, is subdomains included?

Meaning does example.com and site.example.com count as separate sites or one site?

MilesSSep 12, 2018
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Alex_Vidpulse

Alex_Vidpulse

May 15, 2024

A: Hi there,

the best way to think of websites is as the equivalent of properties on Google Analytics.

This means, that for each website you get one script and each website has it's own dashboard where all the stats from that script aggregate.

What this means is that you can have a single script running on different domains and subdomains and to us it counts as 1 website. All the stats for this script will be aggregated in the same dashboard.

Ultimately, it is how you want to separate your data.

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Q: If I add your thml code to my global Vooplayer account, does that count as one website?

Im trying to understand how is that going to be consider if I added to all my videos on vooplayer.

SoleskyPLUSSep 10, 2018
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Alex_Vidpulse

Alex_Vidpulse

May 15, 2024

A: Hi there,

the best way to think of websites is as the equivalent of properties on Google Analytics.

This means, that for each website you get one script and each website has it's own dashboard where all the stats from that script aggregate.

What this means is that you can have a single script running on different domains and subdomains and to us it counts as 1 website. All the stats for this script will be aggregated in the same dashboard.

Ultimately, it is how you want to separate your data.

In your case with VooPlayer it will count as one site since you'll be using one script.

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Q: Unless we can remove sites, this is like a product having value only as long as you keep the client..

I'm not getting this deal until we can replace websites.

Omus-GnilAug 28, 2018
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Founder Team
Alex_Vidpulse

Alex_Vidpulse

May 14, 2024

A: Hey there,

thank you for your arguments.

The majority has spoken and we will look into implementing site deletion!

The team estimates a week until it's ready (need to make sure we handle leftover code sending data correctly).

To everyone that wants site deletion, give us a little while we sort it out and we will announce it on the product listing for you to test out.

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Q: So I brought one deal and really like it.

If I now buy 5/10 more deals what are the terms of use for these. Am I allowed to charge clients on a domain basis or even sell them a domain spot from one of my accounts for a one off fee? Or say if I want to build a video marketing memberships site that I charge a monthly fee for can I provided my members with a domain from one of my accounts while they remain a member? Thanks :)

4a148da008144c69830ed27399f98ba7PLUSSep 11, 2018
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Q: Hi Alex, regarding your earlier comment - UPDATE: The majority has spoken and we will look into implementing site deletion!

The team estimates a week until it's ready (need to make sure we handle leftover code sending data correctly).

So what's the update to this? Can we now remove and add back site? Need to confirm before buy. Tks.

ApesumoPLUSSep 10, 2018
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Founder Team
Alex_Vidpulse

Alex_Vidpulse

May 14, 2024

A: Hi there,

we don't have it ready yet on the dashboard, but we've been deleting any sites that users have been asking on via support.

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Q: I{m on trial at the moment.

I tested video on the desktop the other day and it was fine. Today I opened the website on iPhone while I was logged in to Vidpulse dashboard. I started to play video and it showed in real life. However, I paused the video (not stopped) and the analytics followed. However, when I restarted it didn`t continue to show in real time anymore. So I stopped and then checked data. It showed completed 0% even though it was played more than 50%. So I reopened website and begun to play the video again. Real-time showed nothing. I paused, restarted but still nothing. I played till the end, then reloaded the page in case. Data showed again 0% complete. I really consider to purchase it, but now I`m not sure what to do and I guess the deal will be soon over. Please advise soon. Thanks

アダムSep 9, 2018
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Founder Team
Alex_Vidpulse

Alex_Vidpulse

May 15, 2024

A: Hi there, thanks for the question.

We count video completed when a user reaches the end of the video and plays the last second. (We don't count it if they have played more than 50%).

Regarding the video getting 'lost' after the pause, the reason this happens is because we have a timeout for individual videos. So if we don't receive data for a long time from a browser and then it sends more data, we discard it.

Hope that helps

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Q: I don`t use Vimeo but I read here about the Private setting which has been solved.

How about Prive in YT ? Besides, will my video be counted inside the protected membership area on my website? (video itself not protected). Thanks

アダムSep 8, 2018
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Founder Team
Alex_Vidpulse

Alex_Vidpulse

May 15, 2024

A: Hi there,

Private YT videos should be fine. As long as they play on your site and our code is running on the page, we should be ok.

I recommend that you sign up for a free trial and test it out. You can purchase and redeem later on if you are happy with the results

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Q: I see the integration for Vooplayer video, but it seems that the video only shows the stats capabilities of ...

Vidpulse on Vooplayer embed/self hosted vids... is the Vidpulse recommendation end screens also available on Vooplayer videos?

sergiocarbonellPLUSSep 6, 2018
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Founder Team
Alex_Vidpulse

Alex_Vidpulse

May 15, 2024

A: Hi there,

our recommendations are generated for every video that we get analytics from. So as long as that video is on a valid url, we should include it.

Regarding other techs, your best bet is to sign up for a free trial and test it out. To get recommendations to show up we expect at least 5 different videos to be handled.

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Q: What will happen, if someone plays a private Vimeo video?

masuk_sarkerPLUSSep 6, 2018
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Q: Do you have automatically embed ??

I mean just place one vidpulse js api on every video page and it will powered all stat for each video ??

justdoit123Sep 9, 2018
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Founder Team
Alex_Vidpulse

Alex_Vidpulse

May 15, 2024

A: Hi there,

yes, if you add our script to the header of your page then it will track all the supported videos that get loaded

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Q: What do you mean by 10 websites?

If I created a video and put it on youtube, then, put it on vooplayer and then used it on both my website and facebook page/ads, did I just use 4 websites for a single video?

rich_daddySep 5, 2018
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Founder Team
Alex_Vidpulse

Alex_Vidpulse

May 14, 2024

A: Hi there,

we only track videos that are played on your website. To do this we provide you with a tracking script, in the same way as Google Analytics.

So each website is essentially 1 tracking script that collects the data and brings it in to a single dashboard.

Hope that helps

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Q: If you can remove the part where I'm locked into the first 10 websites I install this on, I'll buy it.

ac9a45e952594229ac22ea18100e83d3Aug 28, 2018
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Founder Team
Alex_Vidpulse

Alex_Vidpulse

May 14, 2024

A: Hey there,

I appreciate your argument regarding removing websites.

I would like to address this by saying the the issue we have when deleting a site is how to handle all the data still coming in. Say you decide to remove a website from your dashboard, but your client does not remove our tracking code from their site. All their data still comes in and we have to handle it in some way. As a result, we have decided not to delete sites at this time.

However, as a way round this, you can reuse a tracking script on a new site at a later date. We do not limit how many websites you can run the tracking script on.

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Q: I'm not clear on the scope of this apps function.

Q) does this work Only on videos from YouTube, etc. embedded and watched on a different website ? OR, does this work on my videos watched on YouTube itself ?

assetcreditdebtSep 6, 2018
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Founder Team
Alex_Vidpulse

Alex_Vidpulse

May 15, 2024

A: Hi there,

Vidpulse only works with embedded videos on websites.

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