63 reviews|Product detailsSearchSort by:Latest replyShowing 1 - 5 of 136 questionssiilosiiloJan 25, 2022See detailQ: It is impossible to redeem codes, it has been not possible for a long time now, at least several weeks.Appsumo should contact the seller.It should be a given that redemption remains possible within the 60 day redemption period.Will be forced to refund if this is not fixed.CommentShareShare Vidstep Helpful?0Log in to join the conversationLog inpaul151paul151PLUSJan 12, 2022See detailQ: Hello Vidstep, I am trying to add two more codes and the website has been down for two days.I have emailed support and I am waiting for a reply.The message says:"vidstep - Sorry! We're Under Scheduled Maintenance"Is there any other way to increase to tier 3?Thank you,Paul SimmonsCommentShareShare Vidstep Helpful?0Log in to join the conversationLog inStefStefDec 13, 2021See detailQ: Your support engine at https://help.vidstep.io/support does not seem to be working. Password reset does not seem to solve the issue either. How do we get hold of you guys? ThanksFounder TeamTravis_VidstepMay 14, 2024A: Hi Stef,This was resolved right away for you in other channels. Sorry we didnt update you ticket here however. We will mark this as resolved for you now.Comment (1)ShareShare Vidstep Helpful?0Log in to join the conversationLog inStefVerified purchaserThank you Travis2urn2urnPLUSDec 8, 2021See detailQ: Your Captcha verification on help.vidstep.io does NOT work. Can't submit a support ticket or even register as a user :\Founder TeamTravis_VidstepMay 14, 2024A: This was resolved right away for you in other channels. Sorry we didnt update you ticket here however. We will mark this as resolved for you now.CommentShareShare Vidstep Helpful?0Log in to join the conversationLog in5ecb5cfafe7d4280b249229eb434a3fb5ecb5cfafe7d4280b249229eb434a3fbPLUSNov 27, 2021See detailQ: Hi there Can we use our own domain for the videos?Thank you.Founder TeamTravis_VidstepMay 14, 2024A: Vidstep hosts your content within our domain, but you can embed your Vidstep content on any webpage you choose with your own domain.CommentShareShare Vidstep Helpful?0Log in to join the conversationLog inPrevious12345678...28Next
Q: It is impossible to redeem codes, it has been not possible for a long time now, at least several weeks.
Appsumo should contact the seller.
It should be a given that redemption remains possible within the 60 day redemption period.
Will be forced to refund if this is not fixed.
Share Vidstep
Q: Hello Vidstep, I am trying to add two more codes and the website has been down for two days.
I have emailed support and I am waiting for a reply.
The message says:
"vidstep - Sorry! We're Under Scheduled Maintenance"
Is there any other way to increase to tier 3?
Thank you,
Paul Simmons
Share Vidstep
Q: Your support engine at https://help.
vidstep.io/support does not seem to be working. Password reset does not seem to solve the issue either. How do we get hold of you guys? Thanks
Travis_Vidstep
May 14, 2024A: Hi Stef,
This was resolved right away for you in other channels. Sorry we didnt update you ticket here however. We will mark this as resolved for you now.
Share Vidstep
Verified purchaser
Thank you Travis
Q: Your Captcha verification on help.
vidstep.io does NOT work. Can't submit a support ticket or even register as a user :\
Travis_Vidstep
May 14, 2024A: This was resolved right away for you in other channels. Sorry we didnt update you ticket here however. We will mark this as resolved for you now.
Share Vidstep
Q: Hi there Can we use our own domain for the videos?
Thank you.
Travis_Vidstep
May 14, 2024A: Vidstep hosts your content within our domain, but you can embed your Vidstep content on any webpage you choose with your own domain.
Share Vidstep