ricksrecord

Verified purchaser

Deals bought: 336Member since: May 2020
3 stars
3 stars
Mar 23, 2026

unable to upload a video

I bought 10 codes and have mixed feelings about this product considering it worked at first, now doesn't. It has been really hard getting customer support or even technical support. I often felt that they did not exist over the years as we are on different times zones. I really want this product to work as I have big plans for it consisting of its own Roku channel, advertising revenue, and growing it (https://www.awardz.quest). Yet, it has all come to a halt with one 988MB video file of a documentary I made of film/tv extras. All the other videos uploaded, but this one won't. I have not tried uploading any other videos. I wish someone could make it work; otherwise, I demand a full refund, thank you.

Founder Team
Joan_Viloud

Joan_Viloud

Mar 24, 2026

Thanks for the review and for sharing the issue.

We're already checking this video upload problem from support with our team.

It doesn´t look like a file size limit issue, since there is no specific upload limit. So we need to review what is happening with that particular video file.

We’ll continue this by email from support until it's solved.

Thanks for your patience,
Joan

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