Software looks awesome so far, are there any plans to add user session recordings?
Founder Team
Curran35278
Oct 13, 2025
A: We've had it on our roadmap for a while but it's not top priority to be 100% honest. It's a cool feature, but I actually don't really think it is that helpful for most businesses, so other stuff has priority over it.
Was looking at buying and navigated to the website for additional info, where I noticed the 'Lifetime Base' plan offers 200k monthly pageviews & 5 users for $295, whereas the comparable '5-Code' plan on AppSumo offers the same 200k monthly pageviews & 5 users for a $50 premium at $345.
Is there a reason for this pricing discrepancy? For example, does the AppSumo plan offer additional features not found on the website's LTD, etc.? Or, is this a price reduction that hasn't made it to the AppSumo LTD?
Thanks!
Founder Team
Curran35278
Oct 13, 2025
A: Woops, this was a mistake on our side as we do not really promote that page on our site anywhere and forgot to update it after the last price increase. Prices have now been increased on our site. We will likely be increasing prices on both AppSumo and our site again soon.
Q: Data is not same with the one provided by Google Analytics.
Hello, we used visitor tracking, and unfortunately, some insights provided by the tool were not the same as those provided by Google Analytics. We need to clarify this as soon as possible to analyze the website performance. Please support us in solving this. I also sent the question in the contact us. I haven't received the reply yet.
Founder Team
Curran35278
Oct 13, 2025
A: It's going to be slightly different no matter what tool you use. We have different tracking mechanisms, we have stricter bot blocking, what we count as a session is slightly different, etc.
If you have a lot of visitors who are using a VPN, this also may cause a larger discrepancy from what we've noticed.
I've also noticed on Google Analytics sometimes there are huge spikes in traffic which...
I recently got your plan 9. I have submitted 2 questions and one of that was submitted nearly 4 days ago. What is your expected turnaround for customer support? I dint receive any ticket submission acknowledgement.
Founder Team
Curran35278
Oct 8, 2025
A: Normally 1-3 business days. We try to be closer to 1 day, but occasionally we get behind on them... Just responded to your questions though - thanks for being patient and sorry for the delay!
Verified purchaser
Q: Additional users pricing
Hi there,
I saw below that in order to get additional users, we would need to pay what is the current processing for this?
And is there a way to automate client reports every month, even if they are not users?
Share Visitor Tracking - Unlimited Website Tracking
Verified purchaser
Q: Plans for user session recordings?
Software looks awesome so far, are there any plans to add user session recordings?
Curran35278
Oct 13, 2025A: We've had it on our roadmap for a while but it's not top priority to be 100% honest. It's a cool feature, but I actually don't really think it is that helpful for most businesses, so other stuff has priority over it.
Share Visitor Tracking - Unlimited Website Tracking
Verified purchaser
Q: Pricing/Plan Question - Website vs. AppSumo
Was looking at buying and navigated to the website for additional info, where I noticed the 'Lifetime Base' plan offers 200k monthly pageviews & 5 users for $295, whereas the comparable '5-Code' plan on AppSumo offers the same 200k monthly pageviews & 5 users for a $50 premium at $345.
Is there a reason for this pricing discrepancy? For example, does the AppSumo plan offer additional features not found on the website's LTD, etc.? Or, is this a price reduction that hasn't made it to the AppSumo LTD?
Thanks!
Curran35278
Oct 13, 2025A: Woops, this was a mistake on our side as we do not really promote that page on our site anywhere and forgot to update it after the last price increase. Prices have now been increased on our site. We will likely be increasing prices on both AppSumo and our site again soon.
Share Visitor Tracking - Unlimited Website Tracking
Verified purchaser
Q: Data is not same with the one provided by Google Analytics.
Hello, we used visitor tracking, and unfortunately, some insights provided by the tool were not the same as those provided by Google Analytics. We need to clarify this as soon as possible to analyze the website performance. Please support us in solving this. I also sent the question in the contact us. I haven't received the reply yet.
Curran35278
Oct 13, 2025A: It's going to be slightly different no matter what tool you use. We have different tracking mechanisms, we have stricter bot blocking, what we count as a session is slightly different, etc.
If you have a lot of visitors who are using a VPN, this also may cause a larger discrepancy from what we've noticed.
I've also noticed on Google Analytics sometimes there are huge spikes in traffic which...
Share Visitor Tracking - Unlimited Website Tracking
Verified purchaser
Q: Customer support expectation?
I recently got your plan 9. I have submitted 2 questions and one of that was submitted nearly 4 days ago. What is your expected turnaround for customer support? I dint receive any ticket submission acknowledgement.
Curran35278
Oct 8, 2025A: Normally 1-3 business days. We try to be closer to 1 day, but occasionally we get behind on them... Just responded to your questions though - thanks for being patient and sorry for the delay!
Share Visitor Tracking - Unlimited Website Tracking