I had my plan completely removed because I wasn't using it - same as so many other lifetime deal owners - disgusing!!!
AVOID!!!! I bought the software via appsumo lifetime deal then got my plan completely removed because I wasn't using it, the same as loads of other folk have had done to them. I sent emails to them and they would not even reply to me after the first email. Awful way to treat paying customers who invest in your company right at the start, and it also had an awful knock-on effect on my wee company. AVOID!
Tier 3: Now nearly identical to Tier 2 due to retroactive caps
I purchased the Tier 3 plan specifically for the 'Unlimited' posting capability on 50 accounts(2023). VistaSocial has since retroactively applied a 'Fair Use' limit of 3,100 posts per month total (100 posts per day limit for tier 3 instead of unlimited). (so we can't post to more than 31 accounts on a possibility of 50 accounts offered in tier 3.)
This effectively kills the "unlimited" value of Tier 3, making it nearly identical to lower tier 2 (2500 posts limit per month)
Why is VistaSocial changing the terms of a deal that was already finalized? ☹️ I heard it's from abusing users and appsumo accepted the changes of terms. (Can you confirm?)
I understand the need for a Fair Use Policy to prevent actual system abuse. However, there is a fundamental lack of logic in applying nearly the same limit to Tier 3 users as Tier 1 or 2. As a Tier 3 supporter, I’m not asking for infinite resources or uploading hundreds of videos a day. I am simply asking for a limit that reflects the premium I paid. I expressed this to Matthew, but the response was dismissive. I’m open to a fair limit, but the current cap punishes legitimate power users instead of just stopping abusers.
Vista Social was easily my best AppSumo purchase.. the one "gem" that made up for all the other LTDs lost. Unfortunately, that’s no longer the case for Tier 3 users if they don't reconsider.
The Support Response after reaching out: They tried to upsell me or even offered a refund and the closing of my account. It feels like early supporters are being squeezed out to force us into monthly subscriptions. ☹️☹️☹️
It’s disappointing because it's a tool I use to love.
I would have accepted and been happy if they had, for exemple, fixed tier 3 limit to 300 posts per day instead of the unlimited posts feature I bought. I'm still open to be very happy but Matthew A from Vista Social already refused to make this "fair" to good tier 3 users.
As a small marketing agency, we are very happy with Vista Social. It's easy to use and intuitive. A lot of useful updates and quick responses on tickets. I enjoy a Appsumo Tier 3 subscription. Were planning to keep use of Vista Social.
I've bought several LTD deals on Appsumo over the years but Vista Social has been by far the best deal I've gotten. Not only was it awesome when I bought it, these guys have released so many cool features over the years! I feel like they are doing something new every week! I always judge a product by its customer support though, and theirs didn't disappoint! Totally recommend! Hope they come back to Appsumo one day 😉️
Verified purchaser
timesaver and convenience
It is very helpful with the consolidated inbox; having Google My Business (ability to reply to reviews), facebook, instagram DMs, etc!
Now with a Mac app, it is even more convenient.
The UI needs improvement.
Also, please allow the main sidebar and profiles sidebars to be sticky.
Share Vista Social
Verified purchaser
I had my plan completely removed because I wasn't using it - same as so many other lifetime deal owners - disgusing!!!
AVOID!!!! I bought the software via appsumo lifetime deal then got my plan completely removed because I wasn't using it, the same as loads of other folk have had done to them. I sent emails to them and they would not even reply to me after the first email. Awful way to treat paying customers who invest in your company right at the start, and it also had an awful knock-on effect on my wee company. AVOID!
Share Vista Social
Verified purchaser
Tier 3: Now nearly identical to Tier 2 due to retroactive caps
I purchased the Tier 3 plan specifically for the 'Unlimited' posting capability on 50 accounts(2023). VistaSocial has since retroactively applied a 'Fair Use' limit of 3,100 posts per month total (100 posts per day limit for tier 3 instead of unlimited). (so we can't post to more than 31 accounts on a possibility of 50 accounts offered in tier 3.)
This effectively kills the "unlimited" value of Tier 3, making it nearly identical to lower tier 2 (2500 posts limit per month)
Why is VistaSocial changing the terms of a deal that was already finalized? ☹️ I heard it's from abusing users and appsumo accepted the changes of terms. (Can you confirm?)
I understand the need for a Fair Use Policy to prevent actual system abuse. However, there is a fundamental lack of logic in applying nearly the same limit to Tier 3 users as Tier 1 or 2. As a Tier 3 supporter, I’m not asking for infinite resources or uploading hundreds of videos a day. I am simply asking for a limit that reflects the premium I paid. I expressed this to Matthew, but the response was dismissive. I’m open to a fair limit, but the current cap punishes legitimate power users instead of just stopping abusers.
Vista Social was easily my best AppSumo purchase.. the one "gem" that made up for all the other LTDs lost. Unfortunately, that’s no longer the case for Tier 3 users if they don't reconsider.
The Support Response after reaching out: They tried to upsell me or even offered a refund and the closing of my account. It feels like early supporters are being squeezed out to force us into monthly subscriptions. ☹️☹️☹️
It’s disappointing because it's a tool I use to love.
I would have accepted and been happy if they had, for exemple, fixed tier 3 limit to 300 posts per day instead of the unlimited posts feature I bought. I'm still open to be very happy but Matthew A from Vista Social already refused to make this "fair" to good tier 3 users.
Waiting for a (positive) update on this. ✌️🤞
Share Vista Social
Verified purchaser
Awesome tool
As a small marketing agency, we are very happy with Vista Social. It's easy to use and intuitive. A lot of useful updates and quick responses on tickets. I enjoy a Appsumo Tier 3 subscription. Were planning to keep use of Vista Social.
Share Vista Social
Verified purchaser
Amazing customer service and a powerful product
I've bought several LTD deals on Appsumo over the years but Vista Social has been by far the best deal I've gotten. Not only was it awesome when I bought it, these guys have released so many cool features over the years! I feel like they are doing something new every week! I always judge a product by its customer support though, and theirs didn't disappoint! Totally recommend! Hope they come back to Appsumo one day 😉️
Share Vista Social