Verified purchaser
Great POS system for WooCommerce, but support is a problem
Overall, this is a very good POS system for WooCommerce. It offers a lot of features you might not expect, including a built-in barcode generator, which is a really nice addition. The integration with a barcode scanner is also a big plus and makes the system feel much more practical for real-world retail use.
I also appreciate that it offers some customization for how the front end of the POS system looks and functions. The stock management tools are helpful as well, especially if you are trying to keep WooCommerce and in-person sales working together.
I’m giving it 4 tacos because the software itself is strong, but support has been a real issue. Several of the support links on the website no longer seem to work, and submitting a support ticket requires a valid license number. Unfortunately, the license number provided to me is not recognized as valid when I try to enter it. That leaves you mostly relying on the documentation when you run into a problem.
So, in short: great WooCommerce POS system with solid features, barcode support, and useful stock management
UPDATE: Support links now seem to be working.
Alin_Vitepos
Edited Jun 1, 2026We are truly sorry to hear that you faced difficulties accessing our support system. We have carefully checked the three support links, and all of them are working properly. Additionally, we tested ticket creation with a valid license key, and the system successfully generated the ticket.
In your case, two possible issues might have occurred:
- The support time may have expired.
- The license number may contain an extra space or character, causing it to be marked invalid.
We sincerely apologize for the inconvenience you experienced. To ensure you can reach us, we have provided several ways to contact our team. Please try again through the support system or alternative methods.
If you continue to face issues, kindly email us directly at: [email protected]
We hope this clarifies the situation, and we look forward to assisting you further.
Update: Thank you so much for updating the review. We’ve built Vitepos with love, care, and passion for business owners like you, and we also feel lucky to have customers like you. Thank you again.