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Please we get no answers and no help from VUMU. How can we get in touch?

I received an offer to upgrade, then CRM, then agency plan which was charged twice. How can I get refunds? help!

Group

Software

Marketing & sales

Sub category

Sales management

Product tag

Product type

Best for

Marketers

Marketing agencies

Sales managers

Alternative to

Loom

Vidyard

Integrations

Zapier

Operating system

Windows

macOS

Browser-based

ChromeOS

Features

CNAME

Allows Existing Accounts

If Plan name changes, deal will be mapped to the new Plan name with all accompanying updates

No codes, no stacking—just choose the plan that’s right for you

You must activate your license within 60 days of purchase

Ability to upgrade between 5 license tiers while the deal is available

Ability to downgrade between 5 license tiers within 60 days of purchase

Available for new Vumu users and returning AppSumo purchasers

Previous AppSumo customers who purchased Vumu can upgrade their license to increase their feature limits

Previous AppSumo customers will be grandfathered into the new feature limits

Chrome Extension

Roadmap

Knowledge Base

Welcome To Vumu

<h4 class=""><b>Vumu lets you record, edit, and share personalized video messages to scale your outreach and convert more leads.</b></h4>

<p><div id="pdp-story-inline-video" class="story-inline-video"><iframe
  id="vumu-vid"
  width="560"
  height="315"
  src="https://www.youtube.com/embed/1Gt2sdAqC3c?si=MCfRGWjtp7C1K_Ef&amp;rel=0"
  frameborder="0"
  allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture"
  allowfullscreen
  loadonscroll
></iframe>
</div></p>

<p>With Vumu, you can <b>create personalized video messages for your outreach campaigns</b> that boost reply rates and close more deals.</p> 

<p>Just connect your webcam, share your screen, and hit record. You can even <b>use pre-recorded videos in any project</b>!</p>

<p>Access all your video content in one place to easily edit, personalize, and send video messages on demand.</p>

<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="vumu-1"
        >
            <img
                class="story-inline-image z-depth-2"
                src="https://appsumo2-cdn.appsumo.com/media/stories/images/vumu-1.png?optimizer=gif"
                alt="Video recording options"
                srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/vumu-1.png?width=495&optimizer=gif 450w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/vumu-1.png?width=654&optimizer=gif 595w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/vumu-1.png?width=935&optimizer=gif 850w"
                sizes="(min-width: 950px) 1045px, 100vw"
                width="850" height="500"
                loading="lazy"
            />
            <svg
              aria-hidden="true"
              focusable="false"
              data-prefix="fas"
              data-icon="search-plus"
              role="img"
              xmlns="http://www.w3.org/2000/svg"
              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
            >
                <path
                  fill="currentColor""
                  d="M304 192v32c0 6.6-5.4 12-12 12h-56v56c0 6.6-5.4 12-12 12h-32c-6.6                   0-12-5.4-12-12v-56h-56c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h56v-56c0-6.6 5.4-12                   12-12h32c6.6 0 12 5.4 12 12v56h56c6.6 0 12 5.4 12 12zm201 284.7L476.7 505c-9.4 9.4-24.6                   9.4-33.9 0L343 405.3c-4.5-4.5-7-10.6-7-17V372c-35.3 27.6-79.7 44-128 44C93.1 416 0 322.9 0                   208S93.1 0 208 0s208 93.1 208 208c0 48.3-16.4 92.7-44 128h16.3c6.4 0 12.5 2.5 17 7l99.7                   99.7c9.3 9.4 9.3 24.6 0 34zM344 208c0-75.2-60.8-136-136-136S72 132.8 72 208s60.8 136 136 136                   136-60.8 136-136z"
                />
           </svg>
        </div>
    </p>

<h5 class="" style="text-align: center; "><i>Vumu helps you record, edit, and share personalized video messages for your target audience.</i></h5><p>With Vumu’s powerful editing features, your video content will stand out in any inbox and hook viewers within seconds.</p>

<p>And whether you’re a video editing rookie or a total pro, it’s a cinch to <b>customize videos with the powerful built-in editor</b>.</p>

<p>You can <b>add captions, text, animations, backgrounds, and music</b> to create content that will engage your leads and customers.</p>

<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="vumu-2"
        >
            <img
                class="story-inline-image z-depth-2"
                src="https://appsumo2-cdn.appsumo.com/media/stories/images/vumu-2.png?optimizer=gif"
                alt="Video editor"
                srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/vumu-2.png?width=495&optimizer=gif 450w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/vumu-2.png?width=654&optimizer=gif 595w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/vumu-2.png?width=935&optimizer=gif 850w"
                sizes="(min-width: 950px) 1045px, 100vw"
                width="850" height="500"
                loading="lazy"
            />
            <svg
              aria-hidden="true"
              focusable="false"
              data-prefix="fas"
              data-icon="search-plus"
              role="img"
              xmlns="http://www.w3.org/2000/svg"
              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
            >
                <path
                  fill="currentColor""
                  d="M304 192v32c0 6.6-5.4 12-12 12h-56v56c0 6.6-5.4 12-12 12h-32c-6.6                   0-12-5.4-12-12v-56h-56c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h56v-56c0-6.6 5.4-12                   12-12h32c6.6 0 12 5.4 12 12v56h56c6.6 0 12 5.4 12 12zm201 284.7L476.7 505c-9.4 9.4-24.6                   9.4-33.9 0L343 405.3c-4.5-4.5-7-10.6-7-17V372c-35.3 27.6-79.7 44-128 44C93.1 416 0 322.9 0                   208S93.1 0 208 0s208 93.1 208 208c0 48.3-16.4 92.7-44 128h16.3c6.4 0 12.5 2.5 17 7l99.7                   99.7c9.3 9.4 9.3 24.6 0 34zM344 208c0-75.2-60.8-136-136-136S72 132.8 72 208s60.8 136 136 136                   136-60.8 136-136z"
                />
           </svg>
        </div>
    </p>


<h5 class="" style="text-align: center; "><i>Craft the perfect video for your leads and customers using Vumu’s built-in video editor.</i></h5><p>Vumu also lets you <b>design targeted landing pages</b> to display your content and drive more prospects through your funnel.</p>

<p><b>Choose from over 150 templates</b> and start building code-free web pages to host your personalized videos.</p> 

<p>You can also customize every image preview to get more clicks from your email subscribers and online followers.</p>

<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="vumu-3"
        >
            <img
                class="story-inline-image z-depth-2"
                src="https://appsumo2-cdn.appsumo.com/media/stories/images/vumu-3.png?optimizer=gif"
                alt="Personalized landing page"
                srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/vumu-3.png?width=495&optimizer=gif 450w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/vumu-3.png?width=654&optimizer=gif 595w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/vumu-3.png?width=935&optimizer=gif 850w"
                sizes="(min-width: 950px) 1045px, 100vw"
                width="850" height="500"
                loading="lazy"
            />
            <svg
              aria-hidden="true"
              focusable="false"
              data-prefix="fas"
              data-icon="search-plus"
              role="img"
              xmlns="http://www.w3.org/2000/svg"
              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
            >
                <path
                  fill="currentColor""
                  d="M304 192v32c0 6.6-5.4 12-12 12h-56v56c0 6.6-5.4 12-12 12h-32c-6.6                   0-12-5.4-12-12v-56h-56c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h56v-56c0-6.6 5.4-12                   12-12h32c6.6 0 12 5.4 12 12v56h56c6.6 0 12 5.4 12 12zm201 284.7L476.7 505c-9.4 9.4-24.6                   9.4-33.9 0L343 405.3c-4.5-4.5-7-10.6-7-17V372c-35.3 27.6-79.7 44-128 44C93.1 416 0 322.9 0                   208S93.1 0 208 0s208 93.1 208 208c0 48.3-16.4 92.7-44 128h16.3c6.4 0 12.5 2.5 17 7l99.7                   99.7c9.3 9.4 9.3 24.6 0 34zM344 208c0-75.2-60.8-136-136-136S72 132.8 72 208s60.8 136 136 136                   136-60.8 136-136z"
                />
           </svg>
        </div>
    </p>


<h5 class="" style="text-align: center; "><i>Build targeted landing pages to display videos and convert more leads in your funnel.</i></h5><p>The best thing about Vumu is that you can <b>store customer information and monitor interactions</b> on one platform.</p>

<p>Give your outreach a personal touch with info about your business and prospects, like names, locations, and product images.</p>

<p>And you’ll be able to show your content to the right people with easy-to-design landing pages, or <b>share videos via email, social media, and URL</b>.</p> 

<p>With the Zapier integration, you can also <b>connect all the tools that drive your sales funnel</b>—from email marketing software to your preferred CRM.</p> 






<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="vumu-4"
        >
            <img
                class="story-inline-image z-depth-2"
                src="https://appsumo2-cdn.appsumo.com/media/stories/images/vumu-4.png?optimizer=gif"
                alt="Share options"
                srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/vumu-4.png?width=495&optimizer=gif 450w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/vumu-4.png?width=654&optimizer=gif 595w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/vumu-4.png?width=935&optimizer=gif 850w"
                sizes="(min-width: 950px) 1045px, 100vw"
                width="850" height="500"
                loading="lazy"
            />
            <svg
              aria-hidden="true"
              focusable="false"
              data-prefix="fas"
              data-icon="search-plus"
              role="img"
              xmlns="http://www.w3.org/2000/svg"
              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
            >
                <path
                  fill="currentColor""
                  d="M304 192v32c0 6.6-5.4 12-12 12h-56v56c0 6.6-5.4 12-12 12h-32c-6.6                   0-12-5.4-12-12v-56h-56c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h56v-56c0-6.6 5.4-12                   12-12h32c6.6 0 12 5.4 12 12v56h56c6.6 0 12 5.4 12 12zm201 284.7L476.7 505c-9.4 9.4-24.6                   9.4-33.9 0L343 405.3c-4.5-4.5-7-10.6-7-17V372c-35.3 27.6-79.7 44-128 44C93.1 416 0 322.9 0                   208S93.1 0 208 0s208 93.1 208 208c0 48.3-16.4 92.7-44 128h16.3c6.4 0 12.5 2.5 17 7l99.7                   99.7c9.3 9.4 9.3 24.6 0 34zM344 208c0-75.2-60.8-136-136-136S72 132.8 72 208s60.8 136 136 136                   136-60.8 136-136z"
                />
           </svg>
        </div>
    </p>



<h5 class="" style="text-align: center; "><i>You can share videos via email, social media, and URL, or embed them on landing pages.</i></h5><p>When you personalize your outreach, getting all your prospects to reply works like a charm. (<i>“And I didn’t even have to use my custom Harry Potter wand or anything!”</i>)</p> 

<p>With Vumu, you can roll out targeted video content and landing pages for every lead in your outreach campaign faster than ever.</p>

<p>Capture more leads with video-based outreach.</p>

<p><b>Get lifetime access to Vumu today!</b></p>

Marketing

Sales

Video

Create videos for outreach campaigns and track interactions at scale

Make personalized videos for cold outreach

Vumu has received positive feedback for its user-friendly interface, personalized video outreach capabilities, and responsive customer support. Some users have reported encountering minor bugs and limitations. With an impressive 4.8 rating from 68 reviews, Vumu is a solid buy for those in need of a video outreach tool. Given the 60-day money-back guarantee, it's worth giving it a try.

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