Warm Welcome

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sam.salesforce111sam.salesforce111
sam.salesforce111PLUS
Jan 2, 2026

Q: Email with video always land in spam for me

Hi Davidjay,
I purchased Tier-3 yesterday. Loving the simplicity of the add. It works pretty smoothly.
Facing one issue. I added gmail id in my profile. So email with video is going from my gmail to my students.

But somehow this email always land up in spam/junk. If I manual send email from gmail, it goes to inbox, but if I shoot email from warm welcome, it lands up in spam. FYI, I am just adding test video and no other content in email and sending it to one person only(not bulk email really). Kindly let me know if I am missing something or some workaround is there to avoid this spam kind of situation.

Founder Team
davidjay

davidjay

Jan 2, 2026

A: We use Postmark for email sending and less than .1% are marked as spam so this is likely something to do with the receivers inbox or their unique spam settings. Please send me a video email and I can look into it. David@warmwelcome.com

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Verified purchaser

Thanks David. This time I added text in my email along with my video. Then it landed up in inbox. Thanks for your inputs.