Hi Sumo-lings!

As the world gets more de-personalized with AI chatbots and other fun but less fulfilling technology, we want to help you create deeper connections and meaningful business relationships by using video.

I'm DJ, the founder and Chief Lovecat 🤟 at Warm Welcome and I'm very excited to be back with you!

A quick getting started plan to personalizing your business is:

1️⃣ Create a Video Business Card and send it to your mom (she'd love to see you).

2️⃣ Send a Video Email to your favorite customer and let them know you're thankful for them.

3️⃣ Add a Video Bubble to your website so all of your visitors get a warm welcome!

✅✅✅ You can do all of this is under 10 minutes! 👊

We're here for you and we'll be answering questions as quickly as we can.

As we're approaching Christmas and the holiday season, I will actually be on a cross-country trip with one of my four kids so please check out our devoted AppSumo FAQ page for lots of helpful info.

Here is the link: https://warmwelcome.com/appsumofaq

Stay warm my friends,

DJ

Hi Sumo-lings!

I'm DJ, the founder and Chief Lovecat 🤟at Warm Welcome and I'm very excited to be here with you.

...BUT... It pains me 😩to be typing you this message because text just doesn't cut it anymore.

We want to help you use video to build better relationships that drive real revenue to your business!

A quick getting started plan to personalizing your business is:

1️⃣ Create a Video Business Card and send it to your mom (she'd love to see you).

2️⃣ Send a Video Email to your favorite customer and let them know you're thankful for them.

3️⃣ Add a Video Bubble to your website so all of your visitors get a warm welcome!

✅✅✅You can do all of this is under 10 minutes 👊

We're here for you and we'll be answering questions as quickly as we can. We'll also be doing live video hangouts at 11am and 1pm (pst) and the link to those will be right in the app.

Stay warm my friends,

DJ

• PassGallery.com (2011 - 2022) (Founder and CEO) Bootstrapped B2B2C marketplace for photographers from zero to $7.5M ARR before exit.
• Showit.com (2006 - 2014) (Co-founder and CEO) Bootstrapped drag & drop website platform from zero to $2M ARR before exit.
• Shoot & Share (2010 - 2022) Agree.com (2014 - 2025) (Founder and CEO) Bootstrapped B2B2C contracts and payments platform for small businesses from zero to $400M in contract volume.
• Shoot & Share (CEO & CMO) Grew the largest community of wedding and portrait photographers from zero to 50.000 members and 100 local groups around the world.
• WarmWelcome.com (2019 - Current) (Founder and CEO) Bootstrapped B2B video communication platform from zero to 10,000+ users.
• Professional Photographer (2000 - 2010) Awarded #1 Wedding / Portrait photographer in the world by the Wedding Photojournalist Association.

We're upgrading all Sumo-lings to the Professional Plan!

Hey Sumo-lings... Thank you!

As one of the top deals of the month we're so thankful for all of your excitement and action. And... for all of your feedback. Our intent has and always will be to take great care of you, and we've seen a few of you note some discrepencies between the features in this deal vs the plan it's tied to long term. We want you to feel confident about the future with Warm Welcome, and our entire product is built around building better relationships...

So, we're upgrading the plan:

✅ All Sumo-lings will have lifetime access to the Warm Welcome Professional Plan!

Again, thank you for all of your excitement and feedback!

Michael

READ THESE -> Responses the most frequently asked questions...

*** TEAM MANAGEMENT ***

Our current team functionality allows you to give access to your account to other team members. This gives them full capabilities within your account so they can create widgets, reply to messages and send video emails from your account. A great use of this is an overall brand account with multiple people responding to Bubble Replies, etc. or giving access to a personal assistant. We plan to add things like team accounts and super admins to give more control.

Check out all the details at the link below:

https://www.warmwelcome.com/how-team-accounts-work

*** VIDEO BUBBLE INSTALLATION ***

One of several powerful features of Warm Welcome is our Video Bubble that you can put on your website to engage with your customers. It's very easy to create and simple to implement BUT there is one mistake that some will make when trying to install it... pasting the code into the wrong place!

The RIGHT place to copy & paste your Bubble's code is the HEAD tag.

It's odd and we wish they named it something different, but your site will also have a HEADER section. This is not the same thing and will not result in a functioning Video Bubble in many cases.

Here are the specific instructions:

https://www.warmwelcome.com/create-a-video-bubble

*** SEND EMAILS FROM YOUR OWN DOMAIN ***

You can do this in two ways:

1. The down and dirty way is to use the "Get Link" or even "Get Code" and simply Copy/Paste the video or widget right into any email program.

2. DKIM - This is an advanced way of verifying your email address so that when you send Video Emails through Warm Welcome they show up from your domain. It requires some DNS changes on your end, which is a technical job. If you can handle this then we currently have this advanced feature available for you but it is a DIY solution as we cannot support you or dive into your DNS settings ourselves. If you're not comfortable doing that level of change then I'd suggest hiring someone to do that.

Here is a link that walks through the process... please pay close attention to the order of events.

https://www.warmwelcome.com/send-email-from-your-domain

*** BRANDING CONTROLS ***

You can add your own branding (logo, colors, etc) to the Warm Welcome experience, and turn any of our branding off so all your customers see is you. With DKIM (above) you can have all emails send from your domain as well! And last but not least, you can embed any widget in your own websites to have it all on your own platform.

In future releases, we'll add features like CNAME functionality to even allow the quick access links to be on your own domain.

Note on whitelabeling - Everyone's definition of "whitelabel" is a bit different, but if you're looking for a fully whitelabeled solution that will hide Warm Welcome completely, not just to recipients and visitors, but also to users, we do not currently have that functionality.

Thank you all!