I'm always looking for the next tech to upgrade my email outreach, and here we have this tool which I jumped on with 2 codes, but led to a dissapointment.
It really looks like the creators never experienced in cold email outreach, otherwise this tool wouldn't have so many mistakes in it.
Now - I do give them a chance to improve and this is why I don't ask for a refund, and I do understand that for some people this as is would do the job.
However, the standard of what I'm looking for is much higher.

1. Thumbnails: they are the first impression and are most important.
There is no option to edit them here, only to pick a frame from the video for a still thumbnail or a few seconds for a short gif.
I would like to add a text overlay to the thumbnail, to better personalize and grab client's attention (a feature that SendSpark has). Also, I would like to set the position of the play button, its size, color and the design of the vector itself.
Currently it's just a plain play button vector which looks stupid and small on bottom left of the thumbnail. Not very inviting.
An advanced app would have these as these are mandatory for email outreach, but it seems like the creators don't really care about it.
2. After you send a warm welcome email to someone, you lose the option to send him any new email, you can only to add up a reply to the initial conversation. You can never again start a new conversation with the same email recipient. What if I want to follow up with a client few months after? why is this a one time thing?
3. In the video landing page, if you send a video with a high volume, the recipient has to click to enlarge the video, and only from there he can control the volume.
Most people would just close that thing.
In other cases they'll have to guess that they need to enlarge the video in order to lower down the volume. A quick solution for this would be set "controls on hover" or "always", but this option doesn't exist here.
4. On mobile: when recipient is clicking on the thumbnail from the email, there is a pop up that offers to view the landing page via chrome or via WarmWelcome app. TOO MUCH HASSLE! this is a KILLER BLOW to any cold email outreach.
5. On the video landing page (and basically all over the app and it's widget): no option to set the video ratio.
If I send a 16:9 video, I'd like the recipient to see straight up that this is in a 16:9 ratio.
Currently there is no way he can know that unless he clicks on the enlarge icon.
The meaning: if I don't pre-adjust my video's ratio to the current video placeholder (which is something odd like a 1:0.96 ratio. I've measured) it'll show only whatever's inside the placeholder's frame.
On the first impression it'll look like an error, and it's very unprofessional and uninviting.
6. No option to upload your brand's font.
7. My language is right to left (Hebrew). Currently, some of the texts do align, but for example in the video landing page, it shows up left to right. Very unprofessional.