Q: Best Way To Get Support ?
Hi,
I have signed up for Tier 3 and has been in touch with support via the live chat and through the email info@wbiztool.com but it looks like my last message has fallen through the cracks. Is there another way I can get in touch. Would love to test run the tool before taking a decision to hold or not. I would appreciate if you can take a look at the message from admin@kerala.global
Anurag_Meena
Jun 16, 2025A: We’ve been actively in touch with you, and your last response came over the weekend. Please allow the team some time to get back to you.
We’ve already checked the two groups 3–4 times and received an "invalid group" error. For one of them, we confirmed with you that it was due to a misspelling at your end. We will recheck the other one for you again
Jimmy-GeorgePLUS
Verified purchaser
Hi Anurag,
Thank you for responding here. Of course, I understand that support may be slow during weekends. The first error was fully my fault but I am at a loss about what could be wrong with the second group. I will wait for your email response and please do recheck it as mentioned.