PitoukingQ: How can I reach people?
Does your app allow sending cold messages, or is there a way to bypass the Do Not Disturb (DND) settings on the numbers you're targeting? Do I need their prior consent, or can I send a them to validate authorization?
Anurag_Meena
Aug 25, 2025A: Our app/API is designed for utility messaging—such as product updates, customer communication, confirmations, and transactions—with your existing customers, rather than for cold outreach.
For cold outreach, please use the Meta API.
Verified purchaser
This is for our user but they might not have WhatsApp yet or our number validated
If they are useful messages like transactional updates or confirmations or notifications then it should be fine you can send from the tool, if you will send generic promotions, high chance end user will mark you as spam & then whatsapp will you mark as spam.
Verified purchaser
Thanks my real concern is: is there any approval message available to get people to validate our messages?
there is no special template to get approval as such. You can send a message & ask them to reply with yes or no manually.