Q: We are having problems!
We’ve completed all the steps and purchased the Tier 4 plan from AppSumo, but the API keeps returning the message: “YOUR PLAN CANNOT VALIDATE WHATSAPP NUMBERS”… which is incorrect, because Tier 4 includes 30,000 WhatsApp validations per month.
What’s going on? There are many of us in Discord asking for support and we haven’t received any response… Is this a scam?
Anurag_Meena
Edited Dec 16, 2025A: Discord is not our customer support channel, its primarily created at request of users to talk to each other to share possible creative usecases of wbiztool. We have a dedicated in-app chat support icon and a support email (info@wbiztool.com)—please reach out to us through those channels for any assistance.
Also, without proper clarification, please avoid labeling companies as a “scam.” Teams work hard to build and support their products, and such claims should be made responsibly.