Q: What Are The Best Practices for Messaging Large Customer Lists?

Hello WbizTool Team,

I have 10k customers for a brand. They are all valid customers, not scraped WA numbers.

If I plan to schedule messages to a large customer base of around 10,000 contacts using your platform, won't WA ban the number? I would like to understand the best practices to ensure my WhatsApp account remains compliant and does not get banned.

Specifically:

1. Does WbizTool support messaging at this scale safely without triggering WhatsApp restrictions?
2. Is it recommended to use WhatsApp Business API for large-scale campaigns with WbizTool? Does this tool come with built-in WA Business API integration?
3. Does a Message mean 1 single message sent or unlimited conversation with a contact within 24 hours?
4. What precautions or guidelines do you suggest to avoid account bans when sending bulk or scheduled messages?

Thanks

ObsessedEntrepreneurPLUSJul 11, 2025
Founder Team
Anurag_Meena

Anurag_Meena

Jul 11, 2025

A: We recommend below as best practices, pls follow them:-

1. Send utility-focused updates only to users who have opted in. Do not do cold reachout
2. Personalise each message (e.g., “Hi Anurag—you’d asked about the Ignite video, so here it is.”).
3. Send helpful content, reminder, confirmation instead of generic promotions.
4. Pace it out. Send 150-200 messages in a day from one whatsapp number. So if you have need for more pls send those messages from multiple whatsapp numbers. The rules are same as how you would do email marketing with multiple emails
5. Warm up new numbers before sending messages. Start slowly with new numbers before sending bulk messages.

1 message means 1 message sent.

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