Verified purchaser
No support, messages stuck under "in progress" for over 2 days, whatsapp disconnects
I really wanted to love and use it. so much so, that I pucrhased two tier 5 licenses and then another one for a friend. Again, three licesnses of the highest tier.
Unfortunately, there are disconnections of numbers almost every week, messages aren't always being sent, I've reached out to support countless times over the last 8 months and sometimes they answered and were super helpful, but in others they just ghosted me.
As things stand, I have 45 messages waiting in line to be sent for over 2 days, I've sent a message and got no response - but on their website and directly to their mail.
A company that doesn't respond to messages and leaves their customers hanging, unforunately, just can't be trusted. I'm stuck now, not sure how to approach it, having spent a lot of money on this hoping it would work well.
Would have loved to give them 5 stars because I'm heavily dependent on this app, but for now I'm just stuck.