When clicking "Register," I get the message "Number of Members Exceeded". This is normally the signal for a Refund, but you do not allow refunds either! So what now? It looks like I made you a charity...
Founder Team
WebsiteBuilder_Team
Aug 27, 2025
A: Can you try again? We were refreshing systems, and there was probably something in the cache, I just checked it here and from our end, everything works as expected. Sorry for the inconvenience!
Q: why does your website show links as having malware?
Threat Name: HTML:Script-inf [Susp] Threat Type: Miscellaneous – Malicious software that could harm data, computer, or network URL: https://website.im/templates Process: C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe Detected By: Safe Web Status: Connection aborted
Founder Team
WebsiteBuilder_Team
Aug 12, 2025
A: Hmm... sorry to hear that. I'm not sure why would it show again, we already contacted Norton previously, and they updated their filters, both say "safe" now:
Yes, when adding a product in shop, you can attach a file, it'll then be a downloadable product - this can be an image, audio, document or zip. There's probably no easy way to show previews, as a feature like this doesn't exist, but feel free to contact our support team with your sample files, we'll try to find a custom solution.
Q: Whay I can not apply my coupon?
When clicking "Register," I get the message "Number of Members Exceeded".
This is normally the signal for a Refund, but you do not allow refunds either!
So what now? It looks like I made you a charity...
WebsiteBuilder_Team
Aug 27, 2025A: Can you try again?
We were refreshing systems, and there was probably something in the cache, I just checked it here and from our end, everything works as expected. Sorry for the inconvenience!
Share myWEBSITE.IM
Q: why does your website show links as having malware?
Threat Name: HTML:Script-inf [Susp]
Threat Type: Miscellaneous – Malicious software that could harm data, computer, or network
URL: https://website.im/templates
Process: C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
Detected By: Safe Web
Status: Connection aborted
WebsiteBuilder_Team
Aug 12, 2025A: Hmm... sorry to hear that. I'm not sure why would it show again, we already contacted Norton previously, and they updated their filters, both say "safe" now:
https://safeweb.norton.com/report?url=mywebsite.im
https://safeweb.norton.com/report?url=website.im
I suppose their previous status is still somewhere in browsers cache or 3rd party filter settings. We'll try to set up another...
Share myWEBSITE.IM
Q: Audio player
Is there an option to sell audio digital products and to preview demo on each product or on home page with products?
Share myWEBSITE.IM
Yes, when adding a product in shop, you can attach a file, it'll then be a downloadable product - this can be an image, audio, document or zip. There's probably no easy way to show previews, as a feature like this doesn't exist, but feel free to contact our support team with your sample files, we'll try to find a custom solution.
Q: How many different templates do you have that would work with an ecommerce store that sells digital products
Share myWEBSITE.IM
Q: Can i sell digital products
The products I make the customer would need to download because they are digital images.
Share myWEBSITE.IM
Verified purchaser
How many different templates do you have that would work with an ecommerce store that sells digital products