What expectations do customers have regarding promises made during the sales process?
The most important factor that drives psychological change in the buying process is the promise.
Promises made during the sales process set new expectations in the buyer's mind that didn't exist before.
Without a promise, there is no expectation, and without expectation, there is no investment or psychological motivation in the decision-making process. Lack of motivation to justify a purchase leads to a situation where no one buys.
If many customers are asking for one thing, it is perceived as a very important commitment and it is important to communicate clearly and transparently about the situation, clear up misunderstandings and reinforce the validity of the promise.
Q: Hello, I'm a tier 3, and I'm having issues with guest being able to leave a comment using a guest link.
They are able to create a task and title but not comment, and it's defeating. Is there a setting that I'm not toggling or is this just not possible? I read in another response that it is, and I clicked on the link your shared and shows that guest comments is possible, but I can't figure out how. Please let me know, I would really appreciate it.
Thank you for reaching us. Guests cannot fully collaborate, including adding comments to the tasks. As mentioned before, guests are not collaborators, and there is a substantial difference between members and unregistered users outside your account. Technically, the system cannot differentiate between guest users because they are not registered with it. We recommend assigning a role...
1. In Webvizio, a task cannot be assigned to a guest. You can assign tasks only to collaborators (so the user must be registered.) However, guests can preview tasks and videos created by collaborators by simply previewing tasks in the task list. 2. Since the CNAME feature has not yet been implemented, and at the moment, we can't say if it will be available by default on Appsumo...
Since the CNAME feature has not yet been implemented, and at the moment, we can't say if it will be available by default on Appsumo plans or on which ones. We will be contacting our LTD users as soon we know it. The good news is that you can upgrade your plan anytime, even when the AS campaign is over.
Q: CNAME is in your roadmap on 2025?
What expectations do customers have regarding promises made during the sales process?
The most important factor that drives psychological change in the buying process is the promise.
Promises made during the sales process set new expectations in the buyer's mind that didn't exist before.
Without a promise, there is no expectation, and without expectation, there is no investment or psychological motivation in the decision-making process. Lack of motivation to justify a purchase leads to a situation where no one buys.
If many customers are asking for one thing, it is perceived as a very important commitment and it is important to communicate clearly and transparently about the situation, clear up misunderstandings and reinforce the validity of the promise.
Share Webvizio
Q: when is this coming back.
Dan_Webvizio
May 15, 2024A: Hi, we cannot say for sure when or if we are coming back to the AppSumo platform. You can contact us directly at support@webvizio.com. Thanks.
Share Webvizio
Q: Hello, I'm a tier 3, and I'm having issues with guest being able to leave a comment using a guest link.
They are able to create a task and title but not comment, and it's defeating. Is there a setting that I'm not toggling or is this just not possible? I read in another response that it is, and I clicked on the link your shared and shows that guest comments is possible, but I can't figure out how. Please let me know, I would really appreciate it.
Dan_Webvizio
May 14, 2024A: Hi Roy,
Thank you for reaching us. Guests cannot fully collaborate, including adding comments to the tasks. As mentioned before, guests are not collaborators, and there is a substantial difference between members and unregistered users outside your account. Technically, the system cannot differentiate between guest users because they are not registered with it. We recommend assigning a role...
Share Webvizio
Verified purchaser
Thank you for your response. Good to know.
Q: In tier 1 how does the guest know there is a video attached for him to view?
If I buy tier 1 will I get custom domain once available?
Alex_Webvizio
May 15, 2024A: Hello,
1. In Webvizio, a task cannot be assigned to a guest. You can assign tasks only to collaborators (so the user must be registered.) However, guests can preview tasks and videos created by collaborators by simply previewing tasks in the task list.
2. Since the CNAME feature has not yet been implemented, and at the moment, we can't say if it will be available by default on Appsumo...
Share Webvizio
Q: Hello When is CNAME whitelabel launched?
Dan_Webvizio
May 14, 2024A: Hi Kwan, we don't have the ETA yet. It's in our roadmap for 2024, and we will keep everybody informed when we have all the details.
Share Webvizio
Hello,
Since the CNAME feature has not yet been implemented, and at the moment, we can't say if it will be available by default on Appsumo plans or on which ones. We will be contacting our LTD users as soon we know it. The good news is that you can upgrade your plan anytime, even when the AS campaign is over.
Regards,
Alex