Webvizio Questions

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Apr 8, 2025
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Q: Any plans to come back? :(

rafael75rafael75
rafael75

Verified purchaser

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Dec 19, 2024
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Q: CNAME is in your roadmap on 2025?

What expectations do customers have regarding promises made during the sales process?

The most important factor that drives psychological change in the buying process is the promise.

Promises made during the sales process set new expectations in the buyer's mind that didn't exist before.

Without a promise, there is no expectation, and without expectation, there is no investment or psychological motivation in the decision-making process. Lack of motivation to justify a purchase leads to a situation where no one buys.

If many customers are asking for one thing, it is perceived as a very important commitment and it is important to communicate clearly and transparently about the situation, clear up misunderstandings and reinforce the validity of the promise.

wonguenwonguen
wonguen

Verified purchaser

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Mar 9, 2024
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Q: when is this coming back.

AkramSabraAkramSabra
AkramSabraPLUS

Verified purchaser

Founder Team
Dan_Webvizio

Dan_Webvizio

May 15, 2024

A: Hi, we cannot say for sure when or if we are coming back to the AppSumo platform. You can contact us directly at support@webvizio.com. Thanks.

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Jan 31, 2024
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Q: Hello, I'm a tier 3, and I'm having issues with guest being able to leave a comment using a guest link.

They are able to create a task and title but not comment, and it's defeating. Is there a setting that I'm not toggling or is this just not possible? I read in another response that it is, and I clicked on the link your shared and shows that guest comments is possible, but I can't figure out how. Please let me know, I would really appreciate it.

roy_roy_
roy_PLUS

Verified purchaser

Founder Team
Dan_Webvizio

Dan_Webvizio

May 14, 2024

A: Hi Roy,

Thank you for reaching us. Guests cannot fully collaborate, including adding comments to the tasks. As mentioned before, guests are not collaborators, and there is a substantial difference between members and unregistered users outside your account. Technically, the system cannot differentiate between guest users because they are not registered with it. We recommend assigning a role...

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Jan 21, 2024
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Q: In tier 1 how does the guest know there is a video attached for him to view?

If I buy tier 1 will I get custom domain once available?

Sicilian_Don_SumoSicilian_Don_Sumo
Sicilian_Don_Sumo

Verified purchaser

Founder Team
Alex_Webvizio

Alex_Webvizio

May 15, 2024

A: Hello,

1. In Webvizio, a task cannot be assigned to a guest. You can assign tasks only to collaborators (so the user must be registered.) However, guests can preview tasks and videos created by collaborators by simply previewing tasks in the task list.
2. Since the CNAME feature has not yet been implemented, and at the moment, we can't say if it will be available by default on Appsumo...

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