I just bought the licence, and I'm setting it up and see that the forms are terrible. - Not responsive at all. - I can't change the image in the forms. (only the background) When will this be fixed?
A: Hi Harald45, We are unfortunate for the inconvenience you may have faced and we want to address it promptly. If the email feature on your site is unresponsive or you’re facing any technical issues, don’t hesitate to contact us for immediate assistance. You can reach us through this link: https://getwemail.io/contact/. We are committed to enhancing our plugin to ensure it meets our customer's...
Count of Emails to sent are not mentioned in any package... Please tell me how many emails per month we can send in which package? please explain (email count) could send in all packages...
I would like to let you know that weMail doesn’t limit the number of emails you can send. The limit depends on your email gateway. For example, if your gateway allows you to send 200,000 emails, you can send that many using weMail.
This is why we don’t mention any specific limits in weMail—it’s controlled by your email gateway.
Q: Data Storage, GDPR Compliant, Integrations and Sending Services
I have a few questions below:
1. Is the data ours (on Wordpress) and if not where else is it stored. I have seen conflicting answers to this. One answer says 2 locations and on your website under Privacy it says USA. Where specifically and is this storage safe (what standards). 2. Confirm that your product is fully GDPR compliant. 3. Do you have integrations with Pabbly Connect, Activepieces etc. 4. I read several posts and you have stated flexibility of sending services offered. Actually, many Wordpress mail plugins offer the same thing (example FluentCRM, The Newsletter, Mailpoet). What makes your product unique. It could be price or features.
Data is stored on the weMail server. Currently, the weMail servers are physically hosted in Frankfurt, Germany. Currently, no. But, we have plans to be GDPR compliant soon.
Unfortunately, we don’t support Pabbly Connect or Activepieces for now. But thanks for asking. We always exploring new integration opportunities based on user feedback. weMail...
Q: Very limited, FluentCRM free offer unlimited subscribers,
and your paid plan has limit on subscribers why? If you want to compete with the market provide unlimited subscribers and make advance features on paid plan.
We understand that unlimited subscribers would be appealing. However, to maintain reliable performance and support for all users, weMail sets limits on subscriber numbers, even in paid plans. This structure allows us to keep the platform stable, responsive, and affordable without compromising on quality.
I read your previous comment, and it seems you are not a suitable alternative to FluentCRM. I am currently using FluentCRM Pro and always explore alternatives. At the moment, FluentCRM is the best option for WordPress. Many users dislike limits on subscribers, especially since we also bear the costs of sending emails. I suggest you reconsider your model.
Q: I don't understand the subscribers pricing
Where are the subscribers stored? In the WordPress database or in WeMail's database? If they're stored in the WP database, then why is there a cap on subscribers?
Additionally, weMail does not deliver emails; an email delivery service does, so subscriber-based pricing makes even less sense.
Are you simply selling the software, or are you hosting it?
The subscriber limit in weMail is because the platform stores subscribers in its own database. As a result, both the gateway and weMail have limits on the number of subscribers.
These limits help us maintain quality service and ensure the platform remains affordable and efficient for all users.
If you have any questions or need further clarification,...
Q: Useless forms
I just bought the licence, and I'm setting it up and see that the forms are terrible.
- Not responsive at all.
- I can't change the image in the forms. (only the background)
When will this be fixed?
Tanvir_Chowdhury
Nov 20, 2024A: Hi Harald45,
We are unfortunate for the inconvenience you may have faced and we want to address it promptly.
If the email feature on your site is unresponsive or you’re facing any technical issues, don’t hesitate to contact us for immediate assistance.
You can reach us through this link: https://getwemail.io/contact/.
We are committed to enhancing our plugin to ensure it meets our customer's...
Share weMail
Q: Count of Emails to sent are not mentioned
Count of Emails to sent are not mentioned in any package...
Please tell me how many emails per month we can send in which package?
please explain (email count) could send in all packages...
Regards,
Mohsin
Anower_weMail
Nov 19, 2024A: Hi Mohsin,
Thank you for your question.
I would like to let you know that weMail doesn’t limit the number of emails you can send. The limit depends on your email gateway. For example, if your gateway allows you to send 200,000 emails, you can send that many using weMail.
This is why we don’t mention any specific limits in weMail—it’s controlled by your email gateway.
If you have more...
Share weMail
Q: Data Storage, GDPR Compliant, Integrations and Sending Services
I have a few questions below:
1. Is the data ours (on Wordpress) and if not where else is it stored. I have seen conflicting answers to this. One answer says 2 locations and on your website under Privacy it says USA. Where specifically and is this storage safe (what standards).
2. Confirm that your product is fully GDPR compliant.
3. Do you have integrations with Pabbly Connect, Activepieces etc.
4. I read several posts and you have stated flexibility of sending services offered. Actually, many Wordpress mail plugins offer the same thing (example FluentCRM, The Newsletter, Mailpoet). What makes your product unique. It could be price or features.
Rubyat
Edited Nov 18, 2024A: Hi John575,
Thank you for your questions!
Data is stored on the weMail server. Currently, the weMail servers are physically hosted in Frankfurt, Germany. Currently, no. But, we have plans to be GDPR compliant soon.
Unfortunately, we don’t support Pabbly Connect or Activepieces for now. But thanks for asking. We always exploring new integration opportunities based on user feedback. weMail...
Share weMail
Q: Very limited, FluentCRM free offer unlimited subscribers,
and your paid plan has limit on subscribers why? If you want to compete with the market provide unlimited subscribers and make advance features on paid plan.
Anower_weMail
Nov 15, 2024A: Hi Nayeem,
Thank you for your feedback and suggestions.
We understand that unlimited subscribers would be appealing. However, to maintain reliable performance and support for all users, weMail sets limits on subscriber numbers, even in paid plans. This structure allows us to keep the platform stable, responsive, and affordable without compromising on quality.
Our priority is to offer a...
Share weMail
I read your previous comment, and it seems you are not a suitable alternative to FluentCRM. I am currently using FluentCRM Pro and always explore alternatives. At the moment, FluentCRM is the best option for WordPress. Many users dislike limits on subscribers, especially since we also bear the costs of sending emails. I suggest you reconsider your model.
Q: I don't understand the subscribers pricing
Where are the subscribers stored? In the WordPress database or in WeMail's database? If they're stored in the WP database, then why is there a cap on subscribers?
Additionally, weMail does not deliver emails; an email delivery service does, so subscriber-based pricing makes even less sense.
Are you simply selling the software, or are you hosting it?
Anower_weMail
Nov 15, 2024A: Dear Glenton,
Thank you for your query.
The subscriber limit in weMail is because the platform stores subscribers in its own database. As a result, both the gateway and weMail have limits on the number of subscribers.
These limits help us maintain quality service and ensure the platform remains affordable and efficient for all users.
If you have any questions or need further clarification,...
Share weMail