Q: Not able to even sign up when u bought a code on appsumo
1) I emailed you a couple of times - no response.
2) I purchased a code on AppSumo - can't even sign up telling me my email does not exist or invalid email which is wrong. I was trying to sign up with mu appsumo code, filled out your sign up form with name, email and password and your app showed me something about invalid email address which is so wrong as my email is longer than 10 years. how do i redeem it?
wisery_team
Apr 3, 2026A: Hi Veselic, we are sorry to hear about the activation issues! We have replied to your email earlier, please let us know if you are able to create an account now.
Verified purchaser
Have the same issue. Looks like you guys are not up to date with possible email formats.
automagie, sorry to hear you can't activate as well! Our email validation partner sometimes doesn't validate emails if your domain status is "catch all". Please contact us at [email protected] and we will manually whitelist your domain asap.
Verified purchaser
then why don't you provide a meaningful error message indicating that fact?