Disappointed in everything
I've never returned an appsumo deal before, but evidently there's a first time for everything.
I grabbed 2 codes for this because it seemed like a good way to build quiz funnels.
My first shock came when I registered my account and got sent to wp-admin to log in. I was expecting the product to be built on an actual app, not a WordPress install. It doesn't matter how much you customize it, WordPress is not designed for this kind of functionality. I'm a WordPress user and I love it, but it's a blogging platform.
I put that aside though, ignoring the fact that it would take HOURS to make a quiz in Woorise's clunky builder compared to 5 minutes in anything modern. I still wanted to make the most of my purchase so I spent hours wrestling with the UI and poring over Woorise's documentation.
Speaking of documentation, they have basically none. Their conditional logic requires that you have an advanced understanding of the product from the get-go, but there is NOTHING to help you develop that understanding.
At this point I emailed support. In return I got a long, complex list of difficult to follow instructions. I managed to wrap my head around them, but the result was that I learned that Woorise either can't do what I want it to, or else doing it would be absurdly difficult and time consuming.
I guess if you want a slow and clunky custom form builder, Woorise would work, but I wanted a dynamic platform i could use to build customized quiz funnels. This feature is advertised on their website, but there's not really any way to accomplish it without being some kind of mathematician, which I'm not.
I responded to the email from support with several more questions, and I haven't heard back in about a week. If there was any chance of me not returning this deal, that killed it.
Chris_Woorise
May 9, 2024Hey @lovefightwrite,
I am really sorry to hear that you have such a dramatic experience with Woorise.
If you check the other reviews you will notice that our support is superb and we are very proud about it.
Obviously there was a misunderstanding because we only received a corrupted message (I can share with you the screenshots) saying that: "I'm having the following issues:" but we never received the actual message about the issues.
With Woorise you can create many advanced and complex campaigns. Our main focus is not the personality quizzes but you can still use Woorise to create one. The instructions to create the personality quiz was an easy to follow and short 6 bullet list, sorry to hear that you found it "a long, complex list of difficult to follow instructions".
About WordPress, it started as a blogging platform but now you can create many different type of websites or apps. There are millions of sites that uses WordPress as an ecommerce platform, SaaS platform or even as a part of mobile app.
At Woorise we have created our own custom plugins, functions, themes and MU plugins based on WordPress coding standards. WordPress is flexible enough that allows us to use it as a framework and build solutions on top of that.
We are still want to help you. I have already reached you and I am willing to personally help you build the campaign you want if you allow us.