WatermelonForeverQ: Where are you, support?
I have noticed a recent trend with companies that take to AppSumo and DealMirror. They take your money and then shut you out of their platform. This just happened to me with a company on AppSumo and on DealMirror. With Wordwriter, I've been locked out of my account for an unknown reason.
Support (Jay Douglas) wrote after my second attempt writing them, asking for my AppSumo codes, and now they've vanished. I've written two more email to Jay, and he doesn't respond.
Where are you?
Verified purchaser
Having a similar issue. Access suddenly removed and messages to support are ignored. This is VERY poor and AppSumo should actively get involved to sort this out.
Verified purchaser
I eventually regained access, but it took support a long time to get back to me. I think the app is outstanding, all this said. I hope you get back on track soon!
Verified purchaser
I contacted support and my account is now active. Good news.