While this plugin may claim to integrate with multiple platforms, it doesn’t provide functionality with all of them.
I use Kit. When you connect, it only shows tags. When I contacted support, I was told to contact Kit as many people are using this and don’t have an issue.
I contacted Kit support and was told that if a tool only applies tags and does not create the subscriber first, new subscribers will never be added.
Also, device-specific functionality is incomplete. You can customize the designs by desktop, tablet, or mobile. But if you change the triggers on one device, it changes it for all of them. You also can’t put multiple triggers, like exit intent or time delay. Although it gives you the option to do either this or that, it will only work if you put one single trigger.
I suggest you read the documentation before purchasing this plugin. If you use Kit, then this plugin is not a good fit.