A: Hi there,

Thank you for getting in touch and apologies for the inconvenience this may have caused.

Please may we ask if you may open a support ticket with us (https://www.wpgmaps.com/contact-us/) and confirm your purchase email so that we may send you a download link accordingly to download the add-ons?

One of our support agents will then also assist you in how to access your My Account page in order to login and get your download link in future.