I bought this product to help recover my WP site should it crashed. I had to deal with this issue a few weeks ago and it was a nuisance. After I installed the WP Reset I noticed that the cloud uploads had an issue. I had the wrong settings in the plugin and my webpage memory needed to increase.
Milos from Webfactory was quick to responded to my support ticket and got all my issues sorted in no time.
I'm extremely happy I bought this tool. No more crashed-site-headaches for me.
If you don't have this tool, then why not? The tool is great and the service is brilliant.