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R2D2R2D2PLUS
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Member since: Jul 2021Deals bought: 323
3 stars
3 stars
Posted: Mar 26, 2025

Be Careful!

The tool completely crashed one of my websites. I am unhappy because I had to pay for a reinstallation. For example, XHeaders were created that were duplicated because they were already present, and much more. Yes, I have contacted support, but I am still waiting. The tool is very, very powerful, so be careful with settings and fixes.

Founder Team
Lars_Koudal

Lars_Koudal

Mar 26, 2025

Hi R2D2,

Thank you for your feedback, and I’m really sorry to hear about the issues you encountered. We understand how frustrating it can be, and we sincerely apologize for the inconvenience caused, especially with the reinstallation.

It sounds like the issue may have been caused by overlapping configurations, particularly with the headers. If they were already present from another plugin or custom code, they should not have been activated on top. We’d like to look into why that happened and prevent it from occurring again.

It’s possible your support ticket may have been missed, and we’re truly sorry for the delay. Please reach out to us directly again, and we’ll get your case resolved if we can.

We appreciate your patience and your trust in our tool. We’ll continue working to improve it.

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