For security software, the first impression is one of absolute insecurity
Unusable and complex from minute one, and the integration with mainwp, the main reason we bought it, FAILS, but it fails miserably, with this message:
Security Ninja for MainWP Pro
We have pro version 4 tier security ninja pro
To enhance your security management capabilities, consider upgrading to the Pro version of Security Ninja. With Pro, you gain access to a combined event log across all your websites equipped with Security Ninja Pro.
Additionally, the Sites overview in the Security Ninja column will display more detailed insights, including malware scan reports and specific settings for each website.
Read more here: Security Ninja for MainWP Pro
Ready to elevate your security game?
There has been a critical error on this website. Please check your site administrator's email inbox for instructions.
Learn more about WordPress diagnostics.
There is no way we can access the configuration of wp security ninja, we installed a free version to test, we already saw how botched the test was, but once we bought the pro version, we uninstalled the security ninja module, we reinstalled it and oh surprise, it doesn't leave or ask again for the credentials to configure the $300 pro version that we bought, the first one in the world, is this security software? this is serious? The first thing it generates is frustration, the next is unnecessary and unjustifiable loss of time, the third disappointment and the fourth I N SECURITY. Security software cannot fail to be installed, nor should its user interface be indecipherable gibberish, the difficulty of Use and lack of usability also implies insecurity.
From first disappointments, let's see how long it takes to give us a solution, or if they start to make us dizzy by blaming mainwp and so on, I can see it coming.
Lars_Koudal
Jun 23, 2024Thank you for sharing your detailed feedback. We are genuinely sorry to hear about the frustrations you've experienced, particularly with the MainWP Addon integration.
First and foremost, we apologize for the issues you encountered with the installation and configuration of our Pro version. It's important to clarify that the MainWP Addon was not officially part of the AppSumo deal. However, recognizing its value, we decided to offer it for free while we continue its development.
We understand that security software must be user-friendly and reliable from the start. The frustrations you mentioned are specifically related to the MainWP Addon, and we have sent out emails during the week apologizing for these issues and explaining that we are actively working on a release to address them. We have taken full responsibility for these problems and are committed to resolving them promptly.
We believe in maintaining a professional and respectful dialogue. Your assumption that we would deflect blame does not align with our approach. We stand by our commitment to our users and are dedicated to providing a secure, efficient, and user-friendly solution.
Thank you for bringing these issues to our attention.