WP Security Ninja

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Member since: Nov 2022Deals bought: 71
3 stars
3 stars
Posted: May 8, 2024

Great tool but no REAL admin panel outside the website

I am really torn about this plug-in. I bought a tier 2 because I thought I needed a good security tool to help with monitoring sites from getting hacked. So I installed this on a website that ended up getting hacked believe it or not. Now the dashboard is great, but you have to be logged into the website. So if your site gets hacked and you can't access your administration panel, then this tool really isn't very useful because it doesn't give you a place outside of the website where you can monitor it or check to see what was compromised. It really needs some offsite dashboard. And the interesting thing is I didn't even get a notice that the site got hacked. So take it for what you will. I think that if they can create some sort of admin panel outside of this, it would be a good tool.

I did have conversations with them and they advised me to get another tool called WPAdminify which is a custom dashboard for WordPress sites. But that defeats the purpose of me getting this tool. So it's almost as if you get talked into this so you can purchase another tool from them directly to manage it.

So I don't know. Had I known this, I wouldn't have actually purchased it. Those are my comments. I mean for the cost it is what it is.

Founder Team
Lars_Koudal

Lars_Koudal

May 14, 2024

Hello patsy,

Thank you for sharing your thoughts. I’m sorry to hear that your experience with our plugin didn’t align with your expectations. We aim to ensure that all features and capabilities of our products are clearly communicated, and it’s disappointing to hear when there is a misunderstanding.

We've attempted to address your concerns through many support tickets, and it was during these interactions that we recommended MainWP. This suggestion was solely intended as a helpful suggestion to help you find what you were looking for. To clarify, we never suggested WPAdminify?

It seems there was a mismatch between what you were looking for and what our tool offers.

We have had other users make suggestions to our roadmap to improve the plugin, so we added yours there also https://securityninja.productlift.dev/p/dashboard-with-remote-control-Mrud9Q

Stay safe and take care.

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