WP Security Ninja

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Member since: May 2020Deals bought: 104
2 stars
2 stars
Posted: Jun 20, 2024

It does provide protection, but it also has quite a few bugs.

Recently, there have been frequent updates, starting with blocking all my customers' Shop Managers and Editors from logging in due to the firewall, making them completely unable to log in. Some firewall login protection settings changes are ineffective, and now, as of today, the IP whitelist cannot be updated or added.

I don't know when these debugging and update issues will be resolved. I initially planned to use this to replace AIOS because AIOS cannot specify scanning times.

This plugin indeed has some good features, but it also creates quite a few problems.

Founder Team
Lars_Koudal

Lars_Koudal

Jun 21, 2024

Hello, thank you for taking the time to share your experience with WP Security Ninja. We genuinely appreciate your feedback and are committed to improving our plugin to ensure it meets your needs.

We are sorry to hear about the issues you've encountered with the firewall settings and login protection. Our team is actively working on resolving these bugs and ensuring that the frequent updates address the problems without causing disruptions. We understand how crucial it is for your Shop Managers and Editors to access their accounts seamlessly, and we're prioritizing a fix for this issue.

Regarding the IP whitelist problem, we have identified the cause and are working on an immediate solution. Your feedback helps us identify areas that need attention, and we thank you for your patience as we work through these challenges.

We have indeed released many updates recently, incorporating new features requested by Sumo-lings and fixing various issues. Your positive comments about our features motivate us to continue enhancing the plugin. We are committed to providing a reliable and effective security solution for your WordPress sites.

Thank you for your understanding and support.

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