Q: I noticed that my WP Superhost Product shows a status of refunded on February 16.
I did not request the refund and was planning on taking my chances by keeping my full stack. Has anyone seen their purchase refunded without asking for it or getting any notice. Can someone explain what the deal is?
Same for me, sent a ticket to WP Superhost and got this answer: "I do not have all of the details yet, but we will be sending out messaging to customers soon that will have more detail on what to expect. Our technical team has been working closely with AppSumo and an updated message will be sent out to AppSumo customers who purchased codes."
Q: Hi,
I think the sumolings which are still waiting should have some information about the actual state of the ...
platform and what is planned for the future. This will help us to decide if we want to stay or get a refund. I think it would be best to create an information page (which will be updated) and mail the URL to all sumolings (buyers). With some information everyone could make a better decision on how to proceed. Thanks and have a nice day!
I submitted a ticket asking if they had any updates and this is what I got back:
Jitendra Negi on Wed, 27 Jan at 6:04 PM Hello,
Thank you for contacting support and we sincerely apologize for fir the inconvenience. We do have this blog URL that you can go to that will be updated as well once we have more information to share: https://wpsuperhost.com/appsumo-launch-update. We are working with...
I got a similar answer, but since I got a website integrated with them, I did not get the last piece of information you received. But I still can not use the four other websites that were included in the package. Hope they open up so we can get clarification soon.
Q: I noticed that my WP Superhost Product shows a status of refunded on February 16.
I did not request the refund and was planning on taking my chances by keeping my full stack. Has anyone seen their purchase refunded without asking for it or getting any notice. Can someone explain what the deal is?
Thanks,
Joe
Same for me, sent a ticket to WP Superhost and got this answer:
"I do not have all of the details yet, but we will be sending out messaging to customers soon that will have more detail on what to expect. Our technical team has been working closely with AppSumo and an updated message will be sent out to AppSumo customers who purchased codes."
They send an email to all sumo lings about the refund
when did you receive this email, I have not received any email.
Q: It's now February and still waiting for ANY update from the team.
Q: Hi, I think the sumolings which are still waiting should have some information about the actual state of the ...
platform and what is planned for the future. This will help us to decide if we want to stay or get a refund.
I think it would be best to create an information page (which will be updated) and mail the URL to all sumolings (buyers). With some information everyone could make a better decision on how to proceed.
Thanks and have a nice day!
I submitted a ticket asking if they had any updates and this is what I got back:
Jitendra Negi on Wed, 27 Jan at 6:04 PM
Hello,
Thank you for contacting support and we sincerely apologize for fir the inconvenience. We do have this blog URL that you can go to that will be updated as well once we have more information to share: https://wpsuperhost.com/appsumo-launch-update. We are working with...
I got a similar answer, but since I got a website integrated with them, I did not get the last piece of information you received. But I still can not use the four other websites that were included in the package. Hope they open up so we can get clarification soon.
Q: Hello guys, any update?
Q: Any updates?
They said Q1, so they've got a few months to get back. Hopefully they can give us an expected date at least!