WPSmartPay Questions

Showing 1 - 5 of 33 questions
LTDLover954LTDLover954
LTDLover954PLUS
Edited Oct 22, 2026
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Q: How to Deliver Product After Payment Received

Once payment is made do I receive a notice of the payment and is there a way to configure it so that the customer can immediately download the product (i.e. a plugin, pdf or other digital product). I understand you can set it up for the customer to receive a download link to a file hosted on my WP site, but can we include instructions such as asking the customer to contact us for a license key?

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tom895tom895
tom895
Oct 21, 2026
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Q: Can you send links to a digital product after payment easily?

Founder Team
Nime

Nime

Oct 22, 2026

A: Yes, if you attach a file to your digital product, buyers will automatically receive the download link after payment.

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davenelsondavenelson
davenelsonPLUS
Oct 9, 2026
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Q: Any reason why one can't duplicate an existing form?

I need to create 9 more forms because the quantity field isn't supported.
Thank you.

Founder Team
Nime

Nime

Oct 12, 2026

A: Form duplication is not currently supported. We're considering adding a quantity option to the Pricing Options block and will try to include it in an upcoming release.

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Sumoling123456Sumoling123456
Sumoling123456PLUS
Oct 9, 2026
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Q: Can this work via your API to non wordpress sites? E.g Django Python web app?

Founder Team
Nime

Nime

Oct 12, 2026

A: Hi,
WPSmartPay only works inside WordPress and does not have an external API for non-WordPress apps like Django.

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davenelsondavenelson
davenelsonPLUS
Oct 8, 2026
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Q: Can Stripe Checkout Handle the Entire Subscription Checkout Process?

We're testing SmartPay for software subscriptions and want to avoid asking customers to enter information twice.

We've tested all three Checkout Experience options:

1. Card fields on your page: Customers enter card details twice, first on our form and again at Stripe.
2. Full Stripe checkout on your page: Stripe's payment form appears after the initial form, creating a fragmented experience.
3....

Founder Team
Nime

Nime

Oct 12, 2026

A: This is not currently supported, but I’ll bring it to our team for discussion. I’ll follow up with you if there are any updates.

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