Writingmate Questions

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adil17adil17
adil17
May 30, 2026
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Q: Video generation stuck at 0% — sora-2 with inputReference

Hi WritingMate Support,

I'm experiencing an issue where video generation gets stuck at 0% progress and never completes.

Details:
- Model: sora-2
- Size: 720x1280
- Duration: 12 seconds
- Using inputReference (base64 image)

Example video ID that got stuck:
video_6a1aba8b7e188191b57f89a77a75df0604ab6a7d8898ed20

The job stays in "in_progress" status indefinitely with 0% progress and no error...

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lin910lin910
lin910
May 29, 2026
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Q: Models

Will tier 4 get access to newer, more expensive models in the future? Or are we stuck with these models that are now, while the AI space is moving forward?

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riadafriadaf
riadafPLUS
May 29, 2026
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Q: Complicated questions

1) I noticed, while asking a question that equals to 6 A4 word document pages, that the Opus 4.7 answer, Tier 2, stops before giving the full ansewer (compared to opus 4.7 in chat section in genspark for example). is the reason is limitations of tier 2?. the tier 2 plan speakes the language of 5 ultimate questions daily, and my long question was 1 question: is their another limitation?

2) i want...

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SquirtleSquirtle
SquirtlePLUS
May 26, 2026
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Q: When does your campaign with AppSumo end?

Founder Team
Artem_Vysotsky

Artem_Vysotsky

May 26, 2026

A: I believe 5th of July

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riadafriadaf
riadafPLUS
May 23, 2026
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Q: Thinking levels, Models access, OCR, files privacy

Hello,

1. What degree of thinking level is chatgpt configured ?

2. What degree of thinking level is Claide opus 4.6 configured + is adaptive opus 4.7 available?

3. I tried to explore the claimed 200+ AI models with no sucsess, where to look?

4. I saw somewhere that there is a special chinese OCR model that is good for RTL languages, Qianfan-OCR: how to use it i did not find it?

5. What happens to my uploaded files after i delete them?

Thanks

Founder Team
Artem_Vysotsky

Artem_Vysotsky

May 25, 2026

A: 1. unfortunately, this is internal detail we do not expose right now. Would be great to know your use case and need for changing it. From our experience this detail creates more complexity for our customers.
2. unfortunately, this is internal detail we do not expose right now. Would be great to know your use case and need for changing it. From our experience this detail creates more complexity...

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