Q: I jumped into buying a 5 code stack seeing Custom Domain, Cname enlisted against it.
And then upon logging in into the dashboard on redeeming all 5 codes, I find:
a) No way to setup a custom domain /Cname anywhere. Can you please point me to it.
b) Then I came back to read the entire bunch of Q&As to realize this Cname doesnt automatically mean white labelling which is what mostly happens so felt shocked that to get that will need a whopping 10 codes. Appears as of now this will outprice me out. Perhaps you wish to reocnsider that a 10 code stack for someone who doesnt such large capacity for interviewing but only needs to keep his own website clean is out of reach.
Jigar_Doshi
Jun 19, 2024A: 1.Custom Domain Setup:
The option to set up a custom domain (CNAME) might not always appear automatically due to network or browser issues. Please contact our support team via email or chat support to activate the custom domain for you. I’ve also forwarded this to the team, so the support team may email you directly.
2.White Labeling and CNAME:
White labeling typically requires 10 codes. However, if you only need a custom domain without the white labeling features, you do not need 10 codes. Please reach out to our support team for assistance and clarification on activating the custom domain with your current codes.
If you have any further questions or need more information, please feel free to email us or chat with our support team. We're here to assist you.
Thank you!