Q: Notifcations
An interviewee did an interview on XInterview, but I did not get a notification. Is there a setting for that, or do i have to buy a different plan?
JigarDoshi
Apr 3, 2025A: Please go to the Settings page, where you'll find the email notification settings. Enable them to start receiving notifications.
If you have any difficulty, please contact our support team, and they will assist you.
wbnj1104PLUS
Verified purchaser
I sent multiple emails to support, but they only replied once and never resolved the issue with the notification settings. Is there another way to get help?
Sorry for the trouble. Our support team is experienced, but if the issue wasn’t resolved, I’ll personally check it. It seems you may be facing an SMTP issue. I couldn’t find any user with ID wbnj1104. Please email support email with a screenshot of this chat, and I’ll respond myself to assist you further.