Q: Why aren't you answering me?
Hi, this is probably not the place to address technical issues, so I'll just ask Xinterview support:
I bought Tier 1 and sent you a question via your Intercom chat on August 5th and 6th. Why aren't you answering me? It's been 3 days now.
Jigar_Doshi
Aug 8, 2025A: Thank you for reaching out and sorry for the delay in our response.
We usually reply the same day or, at the latest, by the next day. It’s possible that your messages were accidentally filtered into our spam folder. No worries—I’ll personally check and make sure your support ticket is reviewed and answered as soon as possible.
We sincerely apologize for the inconvenience. Our goal is to provide you with the best support experience, and we’ll get back to you shortly.
Thank you for your patience.