XInterview AI

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Q: Why such slow Email response back time with help of this product?

I upgraded to Tier 2, and the configuration is NOT working. I have emailed, and nobody is getting back to me. I would appreciate a faster reply, especially since I invested, or I will have to return this product.

AmbassadorJAug 21, 2025
Founder Team
JigarDoshi

JigarDoshi

Aug 21, 2025

A: Thank you for reaching out. I’ve reviewed your last email from about 4 hours ago. We typically reply the same day, or by the next business day at the latest. Please rest assured—I’ll personally make sure your support ticket is reviewed and addressed as soon as possible.

Our goal is always to provide you with the best support experience, and we’ll be following up with a solution shortly.

Thank you for your patience and understanding.

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