Verified purchaser
Promising Tool, but key blockers for the European Market
The core idea and UX of XInterview are very promising and the app is already quite nice to work with. However, for my use case in the European market there are a few important blockers:
- The lower AppSumo tier does not offer real white labeling, and “Powered by XInterview” is very prominent in the candidate flow. Tier 10 does offer white-labeling, but it costs ten times as much ($890), which means it’s no longer really a bargain.
- The terms and conditions candidates must accept are written for a B2B relationship with the customer, not for candidates, which will be a problem for many candidates in this local market. The applicable law is Indian law, which will be unacceptable to many EU users.
- The translation is sometimes awkward and there is no way to override or customize the wording.
If XInterview adds proper white label options, lets customers customize legal text and translations per language and changes to applicable EU law this could be a good long term solution. For now, I am sorry to cancel the deal.
Jigar_Doshi
Mar 15, 2026Thank you for your thoughtful feedback and for the kind words about XInterview’s core idea and UX. We truly appreciate you taking the time to share your experience.
I’d like to clarify a few of the points you mentioned.
1. European market compliance
We already work with many companies across the EU and the UK who use XInterview without compliance issues. Because we process candidate data on the platform, candidates must accept our Terms & Conditions and Privacy Policy. However, you can also add your own privacy policy and terms to ensure full compliance with your local regulations. Candidates must actively read and accept them — they are not pre-checked, which aligns with EU compliance practices. We also continuously review and improve our platform to support additional compliance requirements where applicable.
2. White-label and pricing
The higher tier includes not only white-labeling but also 2,000 responses and expanded usage capacity. Compared to many competitors in the video-interview space, which typically charge $3,000–$3,500 per year for similar features, we offer lifetime access instead of a yearly subscription.
The price reflects the real operational costs behind the platform — including video storage, servers, development, and support. Many lifetime deals look attractive initially but later struggle financially or shut down. Our goal is long-term sustainability so customers can rely on the product for years to come.
3. Translations
XInterview currently supports 40+ languages. Occasionally some phrases may not translate perfectly, but our team is always happy to help correct or adjust them. If you encounter any translation issues, please contact our support team, and we’ll gladly assist.
We truly value your feedback, and if you’re open to it, our support team would be happy to walk through your concerns and help you configure the platform for your needs.
Thank you again for trying XInterview and for sharing your honest thoughts. 🙏
Best regards,
The XInterview Team