As a non-profit, we rely heavily on volunteers, and like many organizations, we use VolunteerMatch to list our open positions. However, we quickly discovered that managing the influx of applicants was a huge challenge. We were often flooded with candidates, and sifting through them to find the right fit felt like a full-time job. Our biggest pain points? Candidates applying on VolunteerMatch but then ghosting us when we requested resumes or tried to schedule interviews. Even worse, some candidates would actually schedule interviews and then simply not show up. This was a massive waste of our limited time and resources.

We knew we needed a better system, and we decided to explore video interviewing platforms. Our goal was to add a screening layer that would help us identify genuinely interested and committed volunteers, prioritizing quality over sheer quantity. XInterview has been a game-changer for us.

The platform's video interview feature has immediately proven its worth. It requires candidates to put in a little effort, which naturally filters out those who aren't truly serious. We've found that applicants who complete the video interview are significantly more engaged and responsive throughout the rest of the process.

XInterview's features have significantly improved our workflow. We love the ability to send bulk reminders to candidates who haven't completed their video interviews. If they still don't respond, we can quickly and efficiently move them to the "rejected" pile and send automated status updates. This alone has saved us countless hours of administrative work. The bulk upload feature for inviting candidates is another huge time-saver.

For non-profits looking to maintain a professional image, XInterview's white-labeling and custom URL options are fantastic. We can brand the candidate-facing pages with our logo, ensuring a consistent and professional experience for everyone involved.

Pros:
- Significantly reduces candidate ghosting: Video interviews act as a natural filter, attracting more committed volunteers.
- Streamlines candidate management: Bulk actions for reminders and rejections save significant time.
- Easy candidate uploads: Simplifies the process of inviting applicants.
- White-labeling and custom URLs: Maintains a professional and consistent brand identity.
- Improved quality of volunteer applicants: Focuses efforts on candidates who are genuinely interested and willing to put in the effort.

Cons:
- Only one thing one noted at this time - while the platform has met our needs effectively, it could use a notification feature. Right now we find ourselves having to check frequently to see if we have any new interview submissions. This is a little inefficient.

Overall:
XInterview has been an invaluable tool for our non-profit. It has transformed our volunteer screening process, allowing us to efficiently identify and onboard high-quality candidates. If you're a non-profit struggling with volunteer recruitment and candidate ghosting, we highly recommend giving XInterview a try. It's a worthwhile investment that will save you time, energy, and ultimately, help you find the passionate volunteers you need to fulfill your mission.