A: Hello, We are currently looking into the possibility of modifying message templates. That said, you can modify them once they’re in your mailbox. Can you specify what doesn’t correspond to your customers? It’s thanks to your feedback that we can improve! Thank you, have a nice day and a happy new year!
A: Hello, Our software works on all platforms and all browsers. We recently reworked our software to make it compatible everywhere. Could you tell me more about the problem you’re experiencing? Your feedback is invaluable to us. Thank you, have a nice day and a happy new year!
A: Hi ! Let me tell you a secret! We’re currently working on the possibility of using a single account to broadcast your video testimonials according to the service offered. Thanks to customizable tags, you’ll be able to sort your customers easily. For example, I offer 3 training courses. I create 1 tag per course and assign it to each of my students. I receive all my video testimonials and decide...
You can use the same code on multiple sites. But if you want to show differents testimonies on each sites, you’ll have to wait for our new feature ! 😉
Q: 1) How can we choose the video we want to use instead of the auto selection by the software?
2) How can this integrate with WooCommerce natively? 3) Any demo? 4) What's the credits and video monthly difference? 5) Is there Enghlish, Malay, Korean and Traditional Chinese Characters?
A: Hi Noah_Moses ! Thanks for asking all these questions.
Here are my answers : 1) You can choose any video you want as they fit the requested format from the invitation pop up. When scrolling down, you can see an “add video” button. 2) Unfortunately, we can’t integrate YourCharlie with WooCommerce. But we know who can ! Go to see Rec Reviews our partner https://recreviews.com/ ;) 3) You can ask...
- Is German language also possible? - Could you please remove branding. It would be a dealbreaker for me (and not only me), I ask for some friends here ;-)
- Whitelabel and an agency-plan would be very interesting, of course. - Onboarding in French is a no-go, pardon ;-).
A: Hi Thomas ! Thanks for asking, I’ll do my best to answer you. - German is not available yet, we have no one around us using German so it’s hard for us to have a good translation. But we’re discussing on adding other languages. - Unfortunately, we cannot remove the YourCharlie trademark. We act as a trusted third party. In the same way as a text review site, we have to show the origin of the...
Q: Why can't I edit the message template?
The English is not the best. Besides, it doesn't suit my clients
Melanie_YourCharlie
May 15, 2024A: Hello,
We are currently looking into the possibility of modifying message templates. That said, you can modify them once they’re in your mailbox.
Can you specify what doesn’t correspond to your customers?
It’s thanks to your feedback that we can improve!
Thank you, have a nice day and a happy new year!
Share YourCharlie
Q: Doesn't this software work on Safari and Iphone?
Melanie_YourCharlie
May 15, 2024A: Hello,
Our software works on all platforms and all browsers. We recently reworked our software to make it compatible everywhere.
Could you tell me more about the problem you’re experiencing?
Your feedback is invaluable to us.
Thank you, have a nice day and a happy new year!
Share YourCharlie
Q: How can I use this for multiple companies and brands?
Can I buy 1 code and use for many other brands and companies?
Melanie_YourCharlie
May 14, 2024A: Hi !
Let me tell you a secret!
We’re currently working on the possibility of using a single account to broadcast your video testimonials according to the service offered. Thanks to customizable tags, you’ll be able to sort your customers easily. For example, I offer 3 training courses. I create 1 tag per course and assign it to each of my students. I receive all my video testimonials and decide...
Share YourCharlie
How do I deploy across my multiple sites?
You can use the same code on multiple sites. But if you want to show differents testimonies on each sites, you’ll have to wait for our new feature ! 😉
Q: 1) How can we choose the video we want to use instead of the auto selection by the software?
2) How can this integrate with WooCommerce natively?
3) Any demo?
4) What's the credits and video monthly difference?
5) Is there Enghlish, Malay, Korean and Traditional Chinese Characters?
Melanie_YourCharlie
May 15, 2024A: Hi Noah_Moses ! Thanks for asking all these questions.
Here are my answers :
1) You can choose any video you want as they fit the requested format from the invitation pop up. When scrolling down, you can see an “add video” button.
2) Unfortunately, we can’t integrate YourCharlie with WooCommerce. But we know who can ! Go to see Rec Reviews our partner https://recreviews.com/ ;)
3) You can ask...
Share YourCharlie
Q: Hi Charlie!
Nice to see more and more European deals here!
- Is German language also possible?
- Could you please remove branding. It would be a dealbreaker for me (and not only me), I ask for some friends here ;-)
- Whitelabel and an agency-plan would be very interesting, of course.
- Onboarding in French is a no-go, pardon ;-).
Melanie_YourCharlie
May 14, 2024A: Hi Thomas !
Thanks for asking, I’ll do my best to answer you.
- German is not available yet, we have no one around us using German so it’s hard for us to have a good translation. But we’re discussing on adding other languages.
- Unfortunately, we cannot remove the YourCharlie trademark. We act as a trusted third party. In the same way as a text review site, we have to show the origin of the...
Share YourCharlie
Merci. Thank you very much