joannakjoannak
joannak
Jan 15, 2026

Q: Can you please apply my Appsumo license to my existing zcal account?

I bought a license and got an error message when I tried to apply it, because I already had a zcal account. Now it's marked as redeemed in Appsumo, but not reflected in my zcal account. I checked with AppSumo and they confirmed that it's an issue on the zcal side; not something they can resolve.

So I need you to apply the lifetime+business license to my account. I sent your support an email about this as well, but received no reply, so I'm sending it here as well.

Thanks!

Founder Team
Gurtaj_zcal

Gurtaj_zcal

Jan 15, 2026

A: Hi! Our support team just emailed you to address this question.

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Verified purchaser

Thanks for the quick reply, Gurtaj. They said I have to either activate the AppSumo purchase using a different zcal account, or delete my account, recreate it, and then activate the AppSumo purchase. That stinks; it would be way too much work to recreate my entire account. Surely there must be a way you could manually apply it?

Founder

Verified purchaser

Please reply to the support email so our team can help you resolve this issue.

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