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Member since: Jun 2020Deals bought: 265
5 stars
5 stars
Posted: Apr 9, 2021

Excellent Support Team - they genuinely want to help you

Although I could see the potential of Ziggeo from the beginning, I knew I would probably struggle with it. But I also knew with a bit of time I would get it working, at least the base feature I need for now. The truth is I have been pleasantly surprised by how friendly and willing the team at Ziggeo has been to help me. I have to give a shout out to "Karan Bansal" who patiently helped me solve my video/screen recording form issue and got it working. It required a number of emails back and forth but we got there, and I am now happy with it. I should also say Bane has also been great at answering questions and helping me understand the product.

However, I think I am just scratching the surface. I know I could do so much more with this product. My suggestions to Ziggeo team - makes tons of How To videos. It will stop you going crazy getting the same questions from people like me ;)

Also, for me it's not just the product. Often the team behind the product can make the world of difference. And if Ziggeo continue having a good team that is patient with customers, then it's going to do amazing things. Good luck guys.

P.S. I write very few reviews. Often have to be persuaded. But this, I felt like doing.

Founder Team
Karan_Ziggeo

Karan_Ziggeo

May 9, 2024

Hi Ryan,

Thanks a ton for your nice words about Ziggeo and our team as well as for making an exception for us and taking out time to write such an amazing review :)

I am glad that everything is setup and working as per your expectations. Actually Ziggeo is a highly customisable product allowing the developers to achieve extremely complex workflows and at the same time ensuring to keep it simple for the non developer clients. At any point, if any client gets stuck, then we are more than happy to intervene and guide them along the integration process.

You are spot on about the videos and docs, we are always looking to make it better for the clients.

Cheers and happy using!

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