Documentation is incomplete and poor. And it makes it difficult to get up and running. It's suppose to be as easy as "install wordpress plugin and start recording posts" -- except... that doesn't work out of the box (after over an hour, I have given up and will wait for tech support). It's not a plugin or theme collision -- I'm using a fresh install of wordpress with no plugins and the default theme.

The dashboard is hard to use; and sometimes I get watermarks to work and other times I can't. I haven't been able to automate anything, and I have to go into the dashboard to record a video and manually process the "automatic" things. I'm sure it's possible -- you just won't find easy answers on the "how".