taha43Q: Outgoing Email Accounts
Just got the deal and exploring. If this has been answered, please point me in the right direction. But I see a many to one relationship with email accounts. Multiple emails can flow into Zipchat, but it can only respond from one email. In my case, we are hoping to get a many to many email functionality. Each user emailing to a certain email, is expecting a response from that email itself. The Use Case and nature of emails also differs per email account.
Do we have that feature?
Carlo_ZipchatAI
Mar 1, 2026A: Hello Taha43 and thank you for your interesting in Zipchat AI.
Right now with Zipchat you can train one AI agent and connect it to a single email account. Therefore if you are not planning to channel all of your first support conversation into a single email you would need to create multiple AI Agents (each connected to a different email account).
We are actively looking to improve the product so I shared this feature request to our product team so they can review it for future development.
Let us know if you have any additional questions.
Hi, thank you for reaching out! Unfortunately, that's not possible. You can reply only from a single email address per each bot. What is your desired use case? We would like to deepdive this with you and find a workaround. Please feel free to reach out to [email protected] explaining the use case and we'll be happy to help.
Sure, just emailed.